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Data Center Technical Trainer, Data Center Communities (DCC)

Amazon· Amazon Data Services, Inc.
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MS Canton$71.6k - $125.4kFull-timePosted yesterday

About the role

Technical trainer role within Data Center Communities (DCC) Operations to design, deliver, and manage training for new hires and lab environments, collaborating with SMEs, instructional designers, and operations leaders to develop talent for AWS data center operations.

Responsibilities

  • Design and deliver engaging instructor-led training sessions covering data center operations, critical infrastructure systems, and standard operating procedures
  • Manage all logistics of new hire training programs, including scheduling, classroom coordination, and lab space utilization
  • Maintain and certify instructor qualifications and perform certification observations
  • Monitor trainee progress and address any behavioral or policy issues
  • Process training completions and maintain accurate training records
  • Serve as Subject Matter Expert for all lab equipment and training facilities
  • Maintain and optimize training spaces and equipment
  • Develop and implement Standard Operating Procedures (SOPs) for lab equipment operation
  • Create practical training scenarios that simulate real-world data center situations
  • Support the setup and commissioning of new training labs across different regions
  • Prepare lab equipment and spaces for upcoming training sessions
  • Collaborate with Subject Matter Experts to develop and update training materials
  • Identify and implement improvements to training content and delivery methods
  • Create supporting training resources and documentation
  • Stay current with latest data center technologies and operational practices
  • Gather and act on feedback from trainees, managers, and instructors

Qualifications

  • 1+ years of Microsoft Office products and applications experience
  • Experience as a trainer and ability to manage a classroom of learners
  • Strong knowledge of critical infrastructure systems (UPS, HVAC, generators, etc.)
  • Technical degree or equivalent experience in electrical or mechanical systems

Skills

Required:Microsoft OfficeTraining / InstructionCritical infrastructure systems

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support
  • Flexible Spending Accounts
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Sign-on payments and restricted stock units (RSUs)
  • Relocation assistance for eligible candidates
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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