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Technical Infra Program Manager

Amazon· Amazon Robotics IT Networking (QTS Networking team)
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Hybrid (North Reading, MA), Hybrid (Westboro, MA)$127.1k - $171.9kFull-timePosted yesterday

About the role

Technical Infrastructure Program Manager to drive network engineering programs across manufacturing and R&D site portfolio for Amazon Robotics. Owns site network builds, cross-org engagements, and platform development initiatives, working with Network Development Engineers to deliver network infrastructure for manufacturing, lab, and acquisition sites.

Responsibilities

  • Own and drive multiple concurrent network build programs from intake through customer turnover
  • Build and maintain project timelines, track milestones, and communicate progress and risks to leadership and cross-functional stakeholders
  • Manage dependencies across central IT, corporate security, facilities, LVC contractors, and ISP/circuit vendors
  • Partner with NDEs to scope network requirements, validate designs, and drive procurement and installation
  • Coordinate cross-org network onboarding for partner and acquisition teams
  • Drive vendor engagements including quoting, ordering, escalation, and RMA tracking
  • Manage site intake pipeline: triage incoming requests, prioritize against capacity, and maintain demand visibility
  • Identify and escalate risks early, define mitigation paths, and drive resolution without waiting to be asked
  • Maintain project documentation, runbooks, and operational standards
  • Interact with engineers, technicians, project managers, and senior management daily

Qualifications

  • 4+ years of technical program management experience
  • Experience working with networks, IT infrastructure, or system integration
  • Experience managing and coordinating multiple projects simultaneously
  • Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines
  • Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

Skills

Required:Technical program managementNetwork engineering
Nice to have:Vendor management

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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