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Administrator, BXT

Amazon· Human Resources
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HyderabadcontractPosted yesterday

About the role

Contract administrator role within the Benefits Experience & Technology Service Delivery (BXT-SD) India Hub, focusing on benefits processes, customer support, data reporting, and stakeholder coordination for Amazonians globally.

Responsibilities

  • Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.
  • Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
  • Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
  • Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
  • Provide required support to SME/Team lead for Dive deep into data and benefits stats reporting.
  • Liaise with internal (support teams like Payroll, Employee resource center, Exits, Onboarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.

Qualifications

  • 6+ months of human resources experience
  • 6+ months of customer service experience
  • 6+ months of Microsoft Office products and applications experience
  • Bachelor's degree or equivalent
  • Experience in confidential environments

Skills

Required:Human ResourcesCustomer ServiceMicrosoft Office
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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