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Forward Deployed Engineer

Runway· Commercial
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Remote$225k - $270kFull-timePosted today

About the role

Role focused on identifying real customer blockers, delivering bespoke production-ready solutions, and turning customer needs into reusable components and product improvements for Runway’s world-models and simulation platform.

Responsibilities

  • Find the real problem: sit with the creative, technical, and executive teams at a customer, map how they actually work, and locate the blocker between them and production.
  • Build the first of its kind: the demo that shows a studio head or a Fortune 100 CMO something nobody has shown them before, often built in a day or two.
  • Make it reusable: turn the one-off blocker into a workflow, plugin, or integration the next ten customers start from.
  • Run the evaluation: own evaluation plans end to end, guide managed trials, build tailored demos on the customer's own footage and brand, and carry the technical side of deal cycles with AEs.
  • Scope deployments that land: 4–12 week engagements with customer-defined success criteria, a hands-on builder and an executive sponsor on their side from day one.
  • Get customers to production fast: move from signed contract to first production call quickly and scale API-only accounts to Platform + API.
  • Present to anyone: walk an analyst through a pipeline in the morning and a studio head through a production plan in the afternoon.
  • Bring the field back to the product: embed with Product, Engineering, and Creative to turn what you saw at the customer into roadmap.
  • Measure what the customer measures: track time to production, usage, and shipped outcomes; manage data in Salesforce and warehouse.

Qualifications

  • You build things that run in production. Python or TypeScript, APIs, integrations, and data pipelines.
  • You've deployed AI or ML systems and integrations inside complex organizations and can point to the outcome, not just the delivery.
  • You can hold a room of executives and a room of engineers, and translate between the two; willingness to travel.
  • Nice to have: data tooling (SQL, BigQuery, Retool), or experience in media, entertainment, or advertising production.

Skills

Required:Production-grade software developmentProgrammingCustomer-facing storytelling and alignment
Last updated Oct 25, 2026. Interested? Apply on the company site.
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