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Enterprise Account Manager

Kernel· Growth, Sales & Marketing
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London£100k - £140k + equityFull-timePosted today

About the role

Account Manager role focused on expanding and renewing a $2M+ ARR book across mid-market and enterprise accounts, with a heavy emphasis on consultative, value-based selling and cross-functional collaboration to drive Net Revenue Retention and expansion.

Responsibilities

  • Own and execute complex expansion and renewal cycles across a $2M+ book of mid-market and enterprise accounts, managing deals from six- to seven figures with technical, multi-stakeholder buying groups.
  • Drive Net Revenue Retention by proactively identifying expansion opportunities, negotiating renewals, and preventing churn across your portfolio.
  • Execute consultative, value-based selling by deeply understanding each customer's RevOps challenges, articulating clear ROI, and positioning Kernel as mission-critical infrastructure for their CRM data strategy.
  • Own the full customer relationship alongside Implementation/Solutions Engineers, proactively sourcing expansion opportunities through account mapping, strategic outreach, and deep engagement with your accounts to identify growth potential.
  • Build and refine our Account Management playbook as a key member of our growing Account Management team, helping establish repeatable processes for expansion motions, renewal cadences, and cross-functional collaboration that will scale with the team as we grow
  • Partner cross-functionally with Product, Engineering, and GTM leadership to shape our expansion strategy, feed critical customer insights into the product roadmap, and help define our enterprise selling motion.
  • Navigate complex contracts, security reviews, and legal discussions independently, moving deals forward without constant support from leadership or legal.
  • Speaking the language of RevOps professionals, discussing CRM hierarchies, data hygiene, territory planning, and the technical challenges of managing company data at scale.
  • Becoming the best person in the company at explaining and pitching the product, translating technical capabilities into clear business value for VP-level stakeholders.
  • Running data-driven account reviews and strategic planning sessions to prioritize where to invest your time for maximum revenue impact.

Qualifications

  • Proven track record of expansion and renewal excellence: 4-7 years of B2B SaaS sales or account management experience, with at least 2 years consistently closing $100k+ deals per year and managing a book of business worth $2M+ ARR.
  • Demonstrable commercial performance: track record of consistently overachieving on Net Revenue Retention or expansion targets (130%+ NRR), with examples of closing significant expansions from existing customers.
  • Enterprise sales expertise: experience navigating complex, multi-stakeholder sales processes with technical buyers, managing 6-12 month sales cycles, and closing six-figure deals.
  • Consultative selling and communication skills: ability to execute value-based selling, uncover business pain, articulate outcomes, and present to senior stakeholders.
  • Technical fluency: comfort discussing technical concepts with RevOps and data teams, translating requirements into product demonstrations.
  • Entrepreneurial mindset and operational independence: ability to thrive in ambiguity, build processes from scratch, and move deals through legal and procurement without constant leadership support.

Skills

Required:Expansion and renewal managementNet Revenue Retention (NRR)Consultative sellingTechnical fluency with RevOps/data teams

Benefits

  • Salary: £100k-£140k OTE + equity
  • 24 days holiday per year + bank holidays
  • £450 Monthly Office Dinner Allowance
  • 2 weeks work-from-anywhere
  • Generous parental leave policy
  • Pension plan
  • Top-spec equipment and central London office
  • Team events and dinners
  • Work directly with the founders to scale the systems that power enterprise AI
  • High-autonomy, high-trust environment with a small team shipping at pace
Last updated Oct 26, 2026. Interested? Apply on the company site.

About Kernel

Kernel · Accurate entity data, guaranteed.

CRMData warehousesAI toolsOrchestration toolsGo-to-marketCross-functionalProof
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