Key Account Manager (large accounts)
About the role
Role in the eCommerce Experience team at REVER, focusing on bridging sales and tech to manage large brand relationships, drive operational excellence, and contribute to product development.
Responsibilities
- Work as the intersection between the sales and tech team.
- Manage brand relationships and support them in their experience with REVER.
- Use your first hand experience of our day-to-day operations to contribute to product development.
- Engage in strategic discussions to drive our operational excellence.
- Bring analytical insights on how to help brands achieve their goals
- Surpass performance goals and thrive in our ambitious team environment, seizing opportunities for internal growth and development.
Qualifications
- Interest in fashion, tech and innovation with a passion for helping eCommerces grow.
- Excellent communication skills in Spanish and English.
- An analytical mindset, driving data-driven approach to problem solving and strategy.
- A fast learner, we want to fail fast, learn faster, challenge often.
- Passion for startup culture and innovation.
- Commitment to deliver WOW: for our customers, great is not good enough.
- Experience in the eCommerce, Fashion or Retail industry is a plus
- Experience in Account Management is a plus
Skills

About REVER
Changing the way people buy by giving superpowers to shoppers
We receive any product in 24h anywhere on the planet, but... Why can't we also return & get refunded just as quickly? REVER is a game-changing shopping experience that makes eCommerce returns possible in 2 clicks and refunds in 24h. The REVER team is shaping the future of eCommerce bringing frictionless, superfast and sustainable returns to everyone, anytime, anywhere. Because returning should be as easy as buying. REVER's ambition is to dominate ALL eCommerce post-sale services by creating the world's first global platform for online returns. REVER is currently handling +100M€ in yearly returns, with more than 50M€ in revenues If you are an eCommerce and want to revolutionise your returns experience find out more at: www.itsrever.com
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