Founding Market Operations Launcher (DACH)
About the role
launching the DACH market operations for REVER, focusing on onboarding first brands, managing external stakeholders, and defining customer onboarding/retention across the market in Germany, Austria, Switzerland (DACH). €35K - €45K EUR base salary, full-time in Barcelona, Spain.
Responsibilities
- Launch the country operations for the DACH market.
- Onboard the first brands by managing a variety of external stakeholders, including logistics carriers, fulfilment players and e-commerce experts.
- Exceed client expectations by helping them with technical integrations with their carriers, warehouses, ERP and CMS systems.
- Work at the intersection between our customers, our GTM and product teams.
- Manage brand relationships and support them in their experience with REVER.
- Use your firsthand experience of our day-to-day operations to contribute to product development.
- Engage in strategic discussions to drive our operational excellence.
- Bring analytical insights on how to help brands achieve their goals
- Surpass performance goals and thrive in our ambitious team environment, seizing opportunities for personal and company-wide growth.
Qualifications
- Interest in fashion, tech and innovation with a passion for helping eCommerces grow.
- Native communication skills in German, professional in English.
- An analytical mindset, driving data-driven approach to problem solving and strategy.
- A fast learner, we want to fail fast, learn faster, challenge often.
- A passion for startup culture, coupled with a proactive mindset.
- Quick problem-solving skills and a knack for decisive action.
- Experience in the eCommerce, Fashion or Retail industry is a plus
- Experience in Account Management is a plus
Skills
Benefits
- Be at the forefront of scaling REVER.
- Join a fast-growing, dynamic company with strong backing from top-tier investors.
- Work alongside an international, passionate team in Barcelona.
- Massive opportunity to grow and move quickly within REVER.
- Help shape the future of e-commerce and revolutionize the returns experience for customers around Europe.

About REVER
Changing the way people buy by giving superpowers to shoppers
We receive any product in 24h anywhere on the planet, but... Why can't we also return & get refunded just as quickly? REVER is a game-changing shopping experience that makes eCommerce returns possible in 2 clicks and refunds in 24h. The REVER team is shaping the future of eCommerce bringing frictionless, superfast and sustainable returns to everyone, anytime, anywhere. Because returning should be as easy as buying. REVER's ambition is to dominate ALL eCommerce post-sale services by creating the world's first global platform for online returns. REVER is currently handling +100M€ in yearly returns, with more than 50M€ in revenues If you are an eCommerce and want to revolutionise your returns experience find out more at: www.itsrever.com
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