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Global Operations & AI Intern

REVER· Operations
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Hybrid (Barcelona)€600 - €1.2kInternPosted 5mo ago

About the role

Internship at REVER focusing on building and deploying AI agents to handle customer interactions and automate operational workflows across support, logistics, and client management, with real production impact from day one.

Responsibilities

  • Build and ship AI agents that handle real customer interactions, not prototypes, production
  • Design and automate operational flows across support, logistics, and client management using Make, Zapier, or custom integrations
  • Monitor customer satisfaction and act on feedback before it becomes a problem
  • Manage client relationships and handle day-to-day inquiries with the support of the team
  • Flag and eliminate repetitive processes (if you're doing something twice, it should probably be automated)
  • Feed into product decisions with what you're seeing on the ground

Qualifications

  • Fluent in Spanish and English; Italian is a real plus
  • Recently graduated or early in your career, hungry to move fast
  • Hands-on curiosity with AI tools, LLMs, or workflow automation. You don't need to be an engineer, but you need to be comfortable getting your hands dirty
  • Someone who makes decisions and owns the outcome, not someone who waits to be told what to do
  • A team player who also operates independently when needed

Skills

Required:AI tools / LLMsWorkflow automationCustomer interaction handling
Nice to have:Relationship management

Benefits

  • Direct line to the founding team and real input on product
  • A fast environment where what you do this week matters next week
  • Real potential to grow into a full-time role
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About REVER

Changing the way people buy by giving superpowers to shoppers

We receive any product in 24h anywhere on the planet, but... Why can't we also return & get refunded just as quickly? REVER is a game-changing shopping experience that makes eCommerce returns possible in 2 clicks and refunds in 24h. The REVER team is shaping the future of eCommerce bringing frictionless, superfast and sustainable returns to everyone, anytime, anywhere. Because returning should be as easy as buying. REVER's ambition is to dominate ALL eCommerce post-sale services by creating the world's first global platform for online returns. REVER is currently handling +100M€ in yearly returns, with more than 50M€ in revenues If you are an eCommerce and want to revolutionise your returns experience find out more at: www.itsrever.com

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