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Senior Forward Deployed Engineer

Retell AI· Engineering
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Redwood City, CA$215k - $290k + equityFull-timePosted 11mo ago

About the role

Deliver Retell’s voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems, and driving adoption through exceptional communication.

Responsibilities

  • Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly.
  • Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.
  • Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g., CRMs, ERPs, scheduling tools).
  • Partner with sales to engage clients to gather requirements, prototype demos, and present system designs.
  • Scope projects, resolve blockers, and align teams with concise updates.
  • Codify reusable patterns into tools or platform components.
  • Translate field feedback into actionable product and GTM recommendations.

Qualifications

  • 2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder).
  • Excel at communication & explaining complex technical concepts to non-technical audiences.
  • Delivered systems in fast-paced, ambiguous settings.
  • Write production-grade code (Python, JavaScript, or similar).
  • Understand LLM-powered systems and their impact on user experience.
  • Proactively manage risks and maintain momentum under pressure.

Skills

Required:Full-stack DevelopmentPythonJavaScriptLLM Prompt EngineeringCustomer Communication

Benefits

  • 100% coverage for medical, dental, and vision insurance.
  • $70/day DoorDash credit for unlimited meals and snacks.
  • $200/month wellness reimbursement (gym, fitness classes, etc.).
  • $300/month commuter reimbursement (gas, Caltrain, etc.).
  • $75/month phone bill reimbursement.
  • $50/month internet reimbursement.
Last updated Nov 22, 2025. Interested? Apply on the company site.
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About Retell AI

Supercharge your Call Operations with Voice AI Agents

Build, test, deploy, and monitor production-ready AI voice agents at scale with ease, boosting efficiency and performance across your operations.

AI Call CenterAI Voice Agent PlatformCustomer SupportMultilingual SupportPhone Call AutomationScalable AI SolutionsSpeech Recognitionai-agents-and-applications
Company profileWebsite

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