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Senior Billing Manager

Retell AI· Operations
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San Francisco Bay Area$190k - $230kFull-timePosted 1w ago

About the role

Senior Billing Manager responsible for building and owning enterprise accounts receivable and billing processes from scratch, including invoicing, collections, and cash application for a fast-growing SaaS/usage-based company.

Responsibilities

  • Build the enterprise AR process from scratch: invoicing, collections cadence, and cash application.
  • Own collections for enterprise accounts: aging, DSO, and disputes.
  • Set up invoicing for large contracts, including committed-spend and usage-based terms.
  • Work with Sales, Customer Success, and customers' AP teams on escalations.
  • Choose and set up the AR and billing tools; automate what you can.
  • Guide the contract accountants and report on AR health.

Qualifications

  • 6+ years in AR, billing, or collections, including enterprise B2B.
  • Has built an AR or collections process from scratch at a high-growth SaaS or usage-based company.
  • Hands-on with billing and finance tools (e.g., Stripe, NetSuite, QuickBooks).
  • Confident working with large customers' AP and procurement teams.
  • Solid accounting fundamentals: AR aging, cash application, reconciliations.

Skills

Required:Accounts ReceivableBilling SystemsCollections

Benefits

  • 100% coverage for medical, dental, and vision insurance
  • $70/day DoorDash credit for breakfast, lunch, dinner, and snacks
  • $200/month wellness reimbursement (gym, fitness classes, etc.)
  • $300/month commuter reimbursement (gas, Caltrain, etc.)
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Retell AI

Supercharge your Call Operations with Voice AI Agents

Build, test, deploy, and monitor production-ready AI voice agents at scale with ease, boosting efficiency and performance across your operations.

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