IRS / EIN Specialist
About the role
IRS / EIN Specialist at doola, a YC-backed company offering Business-in-a-Box services. The role focuses on obtaining EINs from the IRS for newly formed companies, representing clients in IRS communications, collecting ITIN-related information for a 3rd party vendor, and supporting the tax team.
Responsibilities
- Contact the IRS via phone daily during US business hours to obtain EINs on behalf of our clients.
- Represent clients professionally and ensure compliance with IRS regulations.
- Manage and track EIN applications, maintaining meticulous records of all interactions and documentation.
- Address any issues or follow-ups related to EIN acquisition efficiently and effectively.
- Collaborate with internal teams to ensure client needs are met in a timely manner.
- Own the internal process of submitting ITIN applications to a 3rd party vendor.
- Report weekly on performance (ITINs submitted, EINs extracted, Cases In progress, AVG extraction time, etc)
Qualifications
- Minimum of 3+ years of experience working with the IRS on various cases, particularly involving EIN acquisition.
- Active PTIN number, SSN number, or certification as a CAA (Certified Acceptance Agent) or EA (Enrolled Agent).
- Strong understanding of IRS procedures and compliance requirements.
- Excellent communication and problem-solving skills, with the ability to represent clients professionally.
- Detail-oriented with strong organizational and time management abilities.
- Ability to work in the US timezone and manage daily IRS interactions effectively.
Skills
Benefits
- Flexibility to work remotely from anywhere with a stable internet connection.
- Competitive compensation package with performance-based incentives.

About doola
Business-in-a-Box™ for LLCs
doola is a “Business-in-a-Box” for creators. We take care of everything creators need to form an LLC, set up their bank account, accept payments, and manage ongoing compliance and tax filings. We realized how difficult it was to set up the full stack of software and accounts you need to get a business off the ground. This is the same problem faced by online businesses, who begin their business as a side hustle, and just want to focus on growing their business, not annoying administrative work. That’s why we built doola: to take care of it all. Today, people on every continent have launched companies with doola. (HQ: New York)
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