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Support & MIS Coordinator (Battery Finance Ops)

Enerjazz· Operations
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Hybrid (Delhi NCR)INR 300k - INR 600kFull-timePosted 11mo ago

About the role

Hands-on MIS and field-ops support role coordinating data collection, tracking, and customer escalation across field teams, with a focus on battery finance operations for Enerjazz.

Responsibilities

  • Own and update key trackers (sales, collections, customer complaints, battery issues)
  • Create and manage Google Forms and Sheets for daily field inputs
  • Follow up with sales/ops team to ensure timely data submissions
  • Share daily and weekly reports with leadership — clean, visual, and actionable
  • Support battery customers by tracking complaints and coordinating resolution
  • Track battery health data (shared by tech/device team) and flag early warnings
  • Maintain field agent rosters, incentive records, and escalation logs

Qualifications

  • 3–5 years of experience in field ops support / MIS / coordination roles
  • Strong command of Google Sheets, Forms, and basic formulas (pivot tables, filters, etc.)
  • Ability to follow up proactively with multiple team members and ensure compliance
  • Basic comfort with numbers, dashboards, and reporting
  • Good written and spoken Hindi & English
  • Fast learner with a “get-it-done” attitude

Skills

Required:Google SheetsGoogle FormsData analysis & reportingCommunication (Hindi & English)

Benefits

  • Not specified in the description
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Enerjazz

Making electric vehicle batteries affordable

Enerjazz is building a battery swapping network (like gasoline stations) for 2M+ commercial electric vehicles in India. We make batteries affordable for EV owners and enable them to earn 80% more.

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