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Solutions Architect

Ema· Sales
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India - BengaluruFull-timePosted 11mo ago

About the role

Solutions Architect at Ema, Bengaluru, India. Drive technical solutioning, demonstrations, PoCs, and deployment planning to enable customer adoption of Ema’s AI-driven HR/IT/Finance solutions.

Responsibilities

  • Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs.
  • Develop an in-depth understanding of Ema’s technology and underlying architectures
  • Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits.
  • Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment.
  • Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes.
  • Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems.
  • Drive project teams towards common goals of accelerating the adoption of Ema’s solutions.
  • Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders.
  • Help take Ema’s solution from POC to production.
  • Understand customers cloud/on-prem environment and their unique needs for deploying Ema’s solutions. Work with engineering to translate needs into productionizable solutions.
  • Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity. Create repeatable processes. Create and maintain technical documentation.
  • Act as a consultant and subject matter expert for internal stakeholders to resolve technical deployment obstacles and improve Ema.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 8+ years experience as a Solutions Architect/Solutions Engineer, Sales Engineer, Forward Deployment Engineer or similar technical pre-sales role.
  • Strong understanding of enterprise SaaS solutions and cloud technologies.
  • Solid experience with solution design, architecture, and integration.
  • Familiarity with relevant programming languages and technologies.
  • Customer-focused mindset with a passion for solving customer challenges.
  • Excellent presentation and communication skills, with the ability to convey complex technical concepts to diverse audiences.
  • Strong collaboration skills, with the ability to work effectively both independently and as part of a global team.

Skills

Required:Solution designPre-sales / demonstrationscustomer engagement

Benefits

  • Compensation determined by location, level, knowledge, skills, and experience.
  • Potential eligibility for variable compensation, equity, and benefits.
Last updated Oct 8, 2026. Interested? Apply on the company site.
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