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Site Reliability Engineer

Ema· Engineering
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India - BengaluruFull-timePosted 11mo ago

About the role

Site Reliability Engineer responsible for stability, availability, and operational health of the agentic AI platform across customer environments, collaborating with Engineering and DevOps to provision infrastructure, optimize deployments, and maintain 99.9%+ uptime with proactive incident response.

Responsibilities

  • Design and provision cloud infrastructure (GCP, Azure, AWS) tailored to customer environments, with security, scalability, and compliance built in
  • Execute on-call SaaS deployments with minimal downtime; automate and optimize deployment workflows end-to-end
  • Monitor logs, alerts, and metrics to maintain SLA commitments and catch issues before they escalate
  • Diagnose and resolve production incidents with speed and rigor; drive root cause analysis and permanent fixes
  • Collaborate with DevOps to enhance monitoring dashboards and alerting frameworks; deliver clear system health reporting to internal and customer stakeholders
  • Maintain deployment runbooks, troubleshooting guides, and environment configuration docs
  • Facilitate knowledge transfer across teams to ensure smooth handovers

Qualifications

  • 3-5 years in DevOps, Infrastructure, or Deployment Engineering roles
  • Hands-on experience with cloud platforms — GCP, Azure, or AWS
  • Proficiency with infrastructure-as-code tools such as Terraform or Ansible
  • Experience with CI/CD pipelines — GitLab CI, Jenkins, or equivalent
  • Familiarity with observability tooling — Prometheus, Grafana, Datadog, or Splunk
  • Strong troubleshooting instincts across distributed systems
  • Clear communicator — comfortable working directly with both engineering teams and customer stakeholders

Skills

Required:Cloud platforms
Last updated Oct 8, 2026. Interested? Apply on the company site.
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