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Account Executive

Pylon· GTM
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New York$200k - $300kFull-timePosted 11mo ago

About the role

Account Executive responsible for full-cycle B2B SaaS sales, owning inbound/outbound opportunities, running discovery and demos, and closing deals for a technical, AI-driven customer support platform.

Responsibilities

  • Own full-cycle sales for inbound and outbound opportunities
  • Source a portion of your own pipeline via outbound
  • Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time
  • Run discovery, demos, trials (1–2 weeks), and close

Qualifications

  • 2+ years of SaaS sales experience
  • Experience selling $10k–$100k ARR deals
  • Comfortable with outbound prospecting
  • Able to sell differentiated, technical products
  • Based in SF or NYC and willing to work in-person

Skills

Required:SaaS sales

Benefits

  • Fully covered medical, dental, and vision insurance for employees
  • 401(k) retirement plan
  • Commuter benefits
  • Parental leave
  • 14 company holidays + unlimited PTO
  • Annual offsite
  • Lunch, dinner, and snacks at the office
  • Fitness stipend
Last updated Aug 27, 2026. Interested? Apply on the company site.
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About Pylon

The only customer support platform built for B2B.

Pylon is the modern alternative to Zendesk, Intercom, Freshdesk, and Salesforce Service Cloud. We help B2B companies track customer support issues across common B2B channels including shared Slack channels (Slack Connect), Microsoft Teams, email, in-app chat, ticket forms, Slack community, and more. Hundreds of fast-growing YC companies of all sizes like Vellum, Hightouch, and Deel are customers. Learn more at usepylon.com

AI supportB2B support platformticketingchatknowledge baseAI agentsaccount intelligence
Company profileWebsite

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