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Talent Acquisition Lead, Customer

Omnea· Operations
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Hybrid (London)Full-timePosted 11mo ago

About the role

Senior Talent Lead focusing on recruiting for Accounts Management, Customer Success, and Solutions roles within the customer-facing function. Hands-on recruiter who sources, screens, and closes candidates, partnering with customer leadership to define roles and improve the candidate experience while continually refining hiring processes as the company scales.

Responsibilities

  • Lead sourcing and hiring for customer roles (Accounts Management, Customer Success, Solutions).
  • Map the talent market, build a network of top customer talent, and optimize sourcing, screening, and closing for customer roles.
  • Be hands-on with outreach, screening calls, and candidate management.
  • Partner with customer leaders to define role specs and success profiles.
  • Obsess over candidate experience from first outreach to final interview.
  • Craft authentic, personalized outreach to passive candidates and articulate Omnea’s value.
  • Build credibility in the customer community and contribute to employer branding.
  • Continuously refine hiring processes and playbooks as the company scales.

Qualifications

  • 5+ years recruiting for or in Customer Success or customer-facing roles in scaling startups.
  • Genuine care for candidate experience and relationship-building.
  • Track record of execution with ambitious targets and strong startup networks.
  • Ruthlessly organized, outcomes-driven, and comfortable with AI-assisted processes.
  • Entrepreneurial mindset with desire for ownership and process improvement.
  • Strong bias to action and ability to operate with minimal guidance.
  • Clear, persuasive communication and interview skills.
  • Collaborative, kind, low-ego approach with mission-driven mindset.

Skills

Required:Talent sourcingCandidate experience managementStakeholder management

Benefits

  • Competitive geo-localised benefits (UK and US packages linked in job notes).
  • In-person collaboration Tuesdays, Wednesdays & Thursdays at office (hybrid arrangement).
  • Opportunities to shape recruiting function and have real ownership in a scaling company.
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Omnea

Intelligent Procurement Orchestration

Omnea | Intelligent Procurement Orchestration

AIAutomationProcurementRisk ManagementSourcingheadline-ai-europe-100-2026system-builders
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