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Account Manager | Mid-Market

Ramp· Sales
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Remote$200k - $260kFull-timePosted 11mo ago

About the role

Account Manager responsible for growing a high-value portfolio within Ramp, focusing on mid-market to large enterprise customers, driving retention, expansion, and new spend, and leading executive-level relationships and product launches.

Responsibilities

  • Own growth across a portfolio of 300+ high-value customers - retention, adoption, expansion, and net-new spend on the platform.
  • Build real relationships with the finance leaders who make the decisions, and connect what they're trying to accomplish to what Ramp can actually do for them.
  • Generate your own expansion pipeline. The best AMs here don't wait for a buying signal - they create the reason for the next conversation.
  • Lead Executive Business Reviews that change how a customer thinks about Ramp: from one vendor in the stack to the system their finance function runs on.
  • Launch new products into your book. Ramp ships relentlessly, and every launch is a reason to open a conversation you couldn't have had last quarter.
  • Quarterback outcomes across implementation, product, engineering, and CX - on new deals and on escalations, where trust is either earned or lost.
  • Set the standard. Account Management is still being built here. The playbooks you write and execute are the ones this team runs next year, and that level of ownership translates into more opportunities in the business.

Qualifications

  • Minimum 3 years of “hunter” sales experience; either new sale, or hunting within an existing book
  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
  • Excellent verbal and written communication skills, as well as interpersonal skills
  • Organizational, project management, and time management skills
  • Fluency in AI sales tooling
  • Ability to self-correct based on core KPIs and innate understanding of performance
  • High agency and adaptability - no two days are the same, and the only constant is change

Skills

Required:Hunter sales experienceAccount growth planningExecutive communication

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
  • One Medical annual membership (US)
  • 401(k), including employer match (US)
  • Fertility HRA (US)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
  • Pet insurance (US)
  • In-office perks: lunch, snacks, drinks (US)
  • Relocation expense coverage to NYC or SF (US)
  • Group medical, dental, and vision coverage (Canada)
  • Life, AD&D, and disability coverage (Canada)
  • Fertility drug coverage (Canada)
  • Group Retirement Plan with employer match (Canada)
  • Parental leave: up to 16 weeks (Canada)
  • Employee Assistance Program and virtual care (Canada)
  • Private medical insurance (UK)
  • Virtual GP and at-home care (UK)
  • Workplace pension with salary sacrifice (UK)
  • Parental leave: up to 16 weeks (UK)
Last updated Oct 22, 2026. Interested? Apply on the company site.
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