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Operations Coordinator

Valerie Health· Delivery Operations
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Chattanooga, Tennessee, United States$20Full-timePosted 11mo ago

About the role

Operations Coordinator role within Valerie Health, focused on verifying, processing, and routing clinical documents to support healthcare practices and patient care with timely, accurate, and high-quality work.

Responsibilities

  • Support Provider Practices: Process and verify patient and referral data with a high degree of accuracy and urgency using internal and our partners’ tools.
  • Maintain Operational Quality: Follow standard operating procedures while surfacing bugs or patterns that impact quality or speed.
  • Ensure Timely Turnaround: Meet internal SLAs for task completion to ensure partner practices and patients aren’t left waiting.
  • Collaborate Across Teams: Provide feedback to Engineering and Product teams to improve tooling and automation.
  • Continuously Improve: Participate in training and calibration to ensure ongoing quality and performance.

Qualifications

  • A high school diploma or equivalent required; associate’s or bachelor’s degree preferred
  • 0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environment
  • Familiarity with EHRs or healthcare workflows is a plus
  • Detail-Oriented
  • Dependable & Consistent
  • Operationally Minded
  • Mission-Driven
  • Team-Oriented

Skills

Required:Data verificationQuality assuranceSLA adherence

Benefits

  • (Almost) fully covered medical, dental, vision, and 401(k)
  • Equity: Ownership in a high-growth, AI-native startup
Last updated Jul 23, 2026. Interested? Apply on the company site.

About Valerie Health

Growth, automated

Valerie Health sits at the intersection of healthcare and AI, helping independent provider groups modernize patient experiences.

healthcareAIpatient experiencehealthtech
Company profileWebsite

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