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Solution Engineer (Pre-Sales)

Zip· Pre-Sales
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Remote$140k - $170kFull-timePosted 11mo ago

About the role

Pre-Sales Solution Engineer responsible for guiding prospects through discovery, demonstrations, and technical qualification of Zip’s solution, ensuring smooth handoff to post-sales and influencing product direction through customer feedback.

Responsibilities

  • Actively contribute to Zip’s sales efforts by supporting prospective customer-facing conversations, conducting discovery, demonstrating our solutions, handling questions, and overcoming objections to help our prospects see the value in choosing Zip.
  • Own responsibility for responding to customer asks, including follow-up questions, demos, RFx and IT security questionnaires.
  • Partner with the Sales team to deliver on our sales objectives.
  • Partner with the Post-Sales Solutions Consultants to ensure our customers experience a seamless transition from sale to onboarding - communicating their needs and objectives with proper expectations set for successful delivery.
  • Deliver feedback to help us grow and evolve - ranging from ZIP’s internal processes to the actual product as well as competitive insights and positioning.

Qualifications

  • At least 3 years of mid-market B2B solutioning experience in a fast paced organization
  • Ability to appeal and tailor messaging to cross functional audiences of varying organization levels, ranging from individual contributors to C-level executives
  • Business and process acumen
  • Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers’ core pain points in a way that differentiates the solution
  • Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success
  • Knowledge of key principles of software integration, including iPaaS and APIs
  • Has a strong solutioning mindset - focused on how to help customers envision how our solution meets their needs
  • Skilled in troubleshooting technical issues
  • Self-starter and quickly able to grasp new technology

Skills

Required:Solution sellingDiscovery & requirements gatheringTechnical communication to cross-functional audiencesIntegration concepts (iPaaS, APIs)

Benefits

  • Start-up equity
  • Full health, vision & dental coverage
  • Commuter benefit
  • Team building events & happy hours
  • Unlimited PTO
  • Apple equipment plus home office budget
  • 401k plan
Last updated Jul 15, 2026. Interested? Apply on the company site.
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