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Senior ERP Solutions Consultant

Zip· Solutions
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Hybrid (Toronto)CA$115k - CA$142kFull-timePosted 11mo ago

About the role

Senior Solutions Consultant to lead onboarding and end-to-end implementation of Zip’s procurement AI platform, working with diverse clients, collaborating with product/engineering, and helping shape the product roadmap.

Responsibilities

  • Lead onboarding for new customers, with emphasis on requirements gathering and configuring the product to solve their problems
  • Own end-to-end implementation for new customers and build out customer processes from scratch
  • Lead training and Q&A sessions with customers and stakeholders to enable self-sufficiency
  • Proactive project management across many customers to manage requirements and tasks during onboardings
  • Collaborate with product and engineering to determine which customer requests to support and set expectations
  • Ensure customer satisfaction and rapid onboarding
  • Continuously improve post-sales processes to accelerate time to value

Qualifications

  • 5+ years’ experience in Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer/stakeholder relationships in a B2B SaaS company
  • Prior experience with implementation or administration of a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite, etc.)
  • Fantastic communication skills
  • Extreme attention to detail and proactive attitude
  • Experience working with product and engineering teams
  • Ability to push back while maintaining customer happiness
  • Comfort with software configuration (technical skills a plus)
  • Willingness to do whatever it takes to make Zip and its customers happy.

Skills

Required:Procurement/ERP implementationCustomer onboardingStakeholder managementProduct/engineering collaboration

Benefits

  • Start-up equity
  • Health, vision & dental coverage options
  • Catered breakfast, lunch, & dinner
  • Flexible PTO
  • ClassPass membership
  • Monthly commuter benefit
  • Team building events & happy hours
  • Home office stipend
  • Phone/internet reimbursement
  • Hybrid model + 5 flexible remote days per quarter
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Unlimited AI token usage
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Zip

The future of B2B spend

b2bprocurement
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