Senior ERP Solutions Consultant
Hybrid (New York City)$110k - $150kFull-timePosted 11mo ago
About the role
Senior Solutions Consultant to lead onboarding and implementation of Zip’s procurement AI platform for new customers, influence product roadmap, and drive time-to-value across diverse clients.
Responsibilities
- Lead onboarding for new customers, with emphasis on requirements gathering and creative product configuration to solve problems
- Own end-to-end implementation for new customers and architect the customer’s processes from scratch
- Lead training and Q&A sessions with customers and stakeholders to enable self-sufficiency
- Proactive project management across multiple customers, managing requirements and tasks during onboarding
- Collaborate with product and engineering to decide which customer requests to support and manage expectations
- Ensure customer success and rapid onboarding; do whatever it takes to make customers happy
- continuously improve post-sales processes to accelerate time to value
Qualifications
- 5+ years’ experience in Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer/stakeholder relationships in a B2B SaaS company
- Prior experience with implementing or administering a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite, etc.)
- Excellent communication skills
- Extreme attention to detail and proactive mindset
- Experience collaborating with product and engineering teams
- Ability to push back while maintaining goodwill
- Comfort with software configuration (technical skills a plus)
- Willingness to do whatever it takes to satisfy Zip and its customers
Skills
Required:Onboarding leadershipRequirements gatheringProduct configurationVendor/Stakeholder managementCross-functional collaboration
Benefits
- Start-up equity
- Health, vision & dental coverage
- Team building events & happy hours
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
Last updated Aug 26, 2026. Interested? Apply on the company site.
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