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AI Engagement Manager, Institutional Owners | Housing

EliseAI· Customer Success
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New York City, Boston, Austin, San Francisco, Chicago$150k - $175kFull-timePosted 11mo ago

About the role

AI Engagement Manager to lead strategic relationships within EliseAI’s Ownership Group vertical, driving measurable value across large real estate portfolios by helping institutional owners harness AI to transform operations, centralize decision-making, and improve asset performance.

Responsibilities

  • Own a portfolio of high-value and complex accounts, identifying opportunities to deepen adoption and deliver measurable ROI
  • Lead data-driven conversations that tie AI performance to client KPIs and long-term objectives
  • Build and maintain trusted relationships with senior executives and ownership stakeholders, aligning AI strategy with portfolio objectives
  • Develop executive-facing materials, including performance reviews, ROI analyses, and strategic recommendations, to communicate business impact and guide client decision-making
  • Create and present success stories to enable Sales, Marketing, and Product teams with data-backed client insights and case studies
  • Guide clients through implementation, aligning on business goals and ensuring quick time-to-value
  • Design repeatable strategies to support product rollout and long-term success across customer types
  • Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform

Qualifications

  • 5+ years of experience in asset management (real estate preferred), consulting or client strategy within a tech or startup environment
  • Strong executive presence and the ability to advise clients on business transformation initiatives
  • Analytical mindset with a knack for turning insights into strategic recommendations
  • Excited by emerging technology and passionate about the real-world impact of AI
  • Comfortable with ambiguity and eager to build playbooks and processes from scratch
  • Must thrive in working in a fast-paced environment
  • Ability to prioritize effectively and get things done
  • Willingness to work in person at our office 4-5 days a week

Skills

Required:Account ownership and managementExecutive stakeholder managementData-driven storytelling and ROI analysis

Benefits

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend
  • Collaborative in-office environment with open floor plan, fully stocked kitchen, and all meals covered in the office
  • Unlimited vacation and paid holidays
  • Relocation packages
Last updated Oct 14, 2026. Interested? Apply on the company site.

About EliseAI

Industry Leading AI for Housing and Healthcare

EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency.

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