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RevOps Systems Manager

Benchling· Revenue Operations
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San Francisco, CA, Hybrid (San Francisco, CA)$123.1k - $166.5kFull-timePosted 11mo ago

About the role

Own and manage the GTM technology stack, including Salesforce and related tools, to enable scalable and compliant revenue processes. Collaborate across teams to design, implement, and optimize the revenue tech ecosystem aligning with business goals.

Responsibilities

  • Set strategy for GTM tools, define roadmaps, and establish architecture aligned with pipeline and efficiency goals.
  • Own the GTM tech stack, including Salesforce and related revenue tools; serve as business admin.
  • Lead evaluation, vendor selection, contracting, and implementation of new tools.
  • Partner on integrations and data standards, enforcing data quality and SLAs.
  • Manage governance processes for change control, prioritization, and documentation.
  • Coordinate security, compliance, audits, and permissions.
  • Create enablement materials, measure adoption, and retire unused tech.
  • Define success metrics, develop dashboards for uptime, usage, and data quality.
  • Maintain vendor catalog, oversee renewals, and ensure ROI.
  • Support field teams with non-technical inquiries and tool administration.
  • Create documentation, release notes, and communicate changes.
  • Translate business requirements into scalable processes, write BRDs, oversee UAT.
  • Work with BizTech and Deal Desk to improve systems, ensure quote-to-cash accuracy.
  • Advocate for marketing, sales, and CX Ops needs in tech discussions.

Qualifications

  • 5+ years in RevOps or Business Systems, including 3+ years owning Salesforce in B2B SaaS.
  • Experience with roadmap ownership from strategy to adoption at $50M–$500M+ ARR.
  • Hands-on expertise with Salesforce objects, validation, forecasting, territory/routing (e.g., LeanData).
  • Experience with enrichment tools (Clay, LeadIQ), sales engagement (Outreach, Salesloft).
  • Familiarity with CLM/CPQ, Snowflake BI, middleware (Workato, Tray, MuleSoft).
  • Strong understanding of quote-to-cash, SKUs, approvals, pricing, billing, marketplace motions.
  • Data schemas, IDs, sync cadence, error handling, data quality frameworks.
  • Excellent program management skills: backlog, RAID logs, vendor mgmt., status communications.
  • Ability to translate GTM strategy into system design with measurable outcomes.
  • Effective communicator at all levels, high ownership, low ego.

Skills

Required:Salesforce administrationGTM systems managementData standards and integrations

Benefits

  • Competitive rewards package
  • Medical, dental, vision plans for employees and dependents
  • Fertility and family-building benefits
  • Fully paid parental leave (4 months)
  • 401(k) + Employer Match
  • Commuter benefits and home office stipend
  • Mental health supports including therapy and coaching
  • Monthly wellness stipend
  • Learning and development stipend
  • Generous, flexible vacation policy
  • Company-wide Winter shutdown
  • Sabbaticals at 5 and 10-year anniversaries
Last updated Jan 16, 2026. Interested? Apply on the company site.
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Cloud-based platform for biotech R&D | Benchling

Benchling is a cloud-based platform for biotechnology research and development and the only biology-first platform for scientific data, collaboration, and insights.

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