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Solution Consultant - R&D

Benchling· Sales
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RemoteFull-timePosted 1w ago

About the role

Benchling is rebuilding biotech for the AI era. The Solution Consultant (SC) leads pre-sales efforts for Benchling’s largest customers and prospects, translating customer objectives into detailed solutions and communicating them effectively. The role partners with sales, professional services, product, and external customers to drive value in complex enterprise IT environments within Life Sciences R&D.

Responsibilities

  • Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions.
  • Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues.
  • Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions, with data models and processes that map to the customer or prospects' science and that fit into their current technology landscape.
  • Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues. Manage customer questions and objections and resolve concerns. Ensure that the solution is presented competitively, with awareness of alternatives including build in house.
  • Engage with product management to provide insight into prospect and customer needs and industry trends. Influence the roadmap for market success. Ensure that the roadmap is clear to customers as required to influence buying decisions.
  • Provide leadership by creating reusable solutions, content, and trainings for key areas. Work with the extended team to ensure that they are successful and learn from your expertise. Mentor and partner with other SCs to build their success.

Qualifications

  • Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Biochemistry, Chemistry or similar Life Science field, with a minimum of 4 years of work experience, ideally customer facing.
  • Experience with scientific/informatics software such as LIMS, ELN, or others preferred. Familiarity with antibody engineering software is a plus.
  • Experience in demonstrating scientific software in a pre-sales setting to top 20 biotech and pharma companies is highly desired.
  • Demonstrated capacity to effectively model scientific data, and craft solutions, based on product knowledge and industry best practices. Prior experience in demonstrating and supporting research instruments, reagents or software desired.
  • Understand research technology generally adopted by biopharma companies.
  • Have an agile and adaptable mentality, and can quickly implement new customer engagement processes.
  • Ability to establish as a trusted advisor for scientists, and successfully pitch to scientific buyers.
  • Must be fluent in English. Fluency in German or French is a plus.
  • Willingness to travel to customer sites 25-30%.

Skills

Required:Account planning and strategyDiscovery and requirements gatheringSolution design for life sciencesPre-sales demonstrationsLife sciences domain knowledge
Nice to have:Product feedback and roadmap influenceLeadership and mentoring
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About Benchling

Cloud-based platform for biotech R&D | Benchling

Benchling is a cloud-based platform for biotechnology research and development and the only biology-first platform for scientific data, collaboration, and insights.

BioresearchBioprocessIn VivoConnectGene therapyCell therapyAntibodies and proteinsRNA therapeutics
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