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Solutions Engineer

Formance
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Hybrid (London, England, GB)£0Full-timePosted 11mo ago

About the role

Open Source Infrastructure for the Financial Internet company Formance is hiring a Solutions Engineer to oversee the post-sales phase with the Ops and Tech team, focusing on product implementation, day-to-day operations, and potential account expansion.

Responsibilities

  • Work closely with our Post-Operations team throughout the customer journey
  • Develop a deep understanding of our customer use cases, flows of funds, and business objectives to add value effectively.
  • Ensure an excellent customer experience and apply technical expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders.
  • Differentiate between "must-have" and "nice-to-have" requirements and feedback from the customer during the deployment.
  • Own the technical implementation process: identify and document project milestones, manage dependencies, and ensure timely delivery
  • Identify and mitigate project risks such as scope creep, stakeholder engagement, customer IT resourcing, and internal backlogs, escalating issues to internal or customer executives as necessary.
  • Maintain clear and consistent communication with internal and external stakeholders
  • Use these "live" cases to create a repeatable playbook, incorporating learnings, frameworks, and best practices to support our growth.

Qualifications

  • Over 5 years of experience in software engineering within the payments or fintech space
  • A passion for precision in scoping implementations or migrations, and excelling in negotiations with strategic thinking, patience, and emotional intelligence. You'll handle complex, cross-functional projects daily.
  • Good communication : be reassuring, be able to take the lead
  • Ownership mentality and initiative : if you see something that needs to be done, take action!

Skills

Required:Software engineering in payments/fintechRequirements scoping and project managementStakeholder communication
Last updated Jul 22, 2026. Interested? Apply on the company site.
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About Formance

Open Source Infrastructure for the Financial Internet

Formance Platform is building open-source infrastructure for the next wave of financial services. It enables fintech engineers to build and operate complex flow of funds, weaving together multiple payment rails with internal ledger accounts. github.com/formancehq/stack

developer-toolsfintechpaymentsb2bopen-source
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