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Forward Deployed Engineer - m/f/d

Langdock· Customer Success
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Berlin€90k - €140kFull-timePosted 11mo ago

About the role

Role focused on taking high-value customer use cases from idea to production by building agents, workflows, apps and integrations on Langdock’s platform, and driving customer success through technical delivery and reusable patterns.

Responsibilities

  • Run technical discovery on qualified, high-value use cases: map processes, systems, data flows and constraints with both business and technical stakeholders.
  • Design and build production-grade agents, workflows, Skills, Apps and integrations on Langdock, from first prototype to company-wide rollout.
  • Own the implementation of advanced and beta-feature use cases, and of high-profile proofs of concept, together with the Account Owner.
  • Turn individual solutions you built into reusable patterns, templates and on-platform resources, and maintain the bundles repository.
  • Measure impact: time saved, costs reduced, tools replaced, quality improved and time to value. Package the results into ROI stories that customers and colleagues can act on.
  • Support our Partners with architecture reviews, high-profile scoping sessions and targeted enablement, so they can deliver independently.
  • Be the technical voice of the customer internally, without losing sight of our principle: Product > Customer Success > Marketing > Sales.

Qualifications

  • 3+ years of experience building production software, data or integration systems, ideally in a customer-facing role.
  • Hands-on experience with AI, LLM APIs, agents, tool use, retrieval and workflow automation; knowledge of choosing models and approaches.
  • Experience discussing data privacy, security, identity and integration architecture with CISOs, IT leads and engineers.
  • Strong scoping ability; capacity to prioritize and ship what is committed.
  • Ability to translate business problems into technical designs and technical trade-offs into business terms for executives.
  • Commercial awareness and understanding that work drives retention and expansion.
  • Fluency in German (C1+) and English.
  • Kindness and collaboration.

Skills

Required:Production software developmentAI / LLM technologiesArchitectural discussion with security/complianceScoping and prioritizationCommunication to executivesGerman language

Benefits

  • Equity included in compensation.
  • Transparent salary bands aligned to levels.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Langdock

The all-in-one AI platform for your company.

Langdock is the enterprise-ready platform to roll out AI to all of your employees. Plus, enabling your developers to build and deploy the most custom AI workflows.

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