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Forward Deployed Engineer

AirOps· Solutions
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Hybrid (New York), Hybrid (Remote)Full-timePosted 11mo ago

About the role

As a Forward Deployed Engineer at AirOps, you’ll work directly with enterprise clients to turn AI search and growth strategy into measurable outcomes, configure and scale playbooks, and collaborate across Product, Customer Success, Sales, Growth, and Marketing to deliver client outcomes and drive platform improvements.

Responsibilities

  • Partner directly with enterprise customers to understand their goals, translate them into clear delivery plans, and drive measurable outcomes across AI search visibility and growth
  • Configure, adapt, and scale AirOps playbooks across customer accounts and verticals, helping turn repeatable delivery patterns into stronger product and service motions
  • Work cross-functionally with Product, Customer Success, Sales, Growth, and Marketing to align customer needs, product capabilities, and expansion opportunities
  • Monitor performance data, identify trends and risks, and communicate recommendations to customers and internal stakeholders
  • Bring field feedback back into the product and delivery teams to improve the AirOps platform, customer experience, and future playbooks

Qualifications

  • 4 to 7 years in Growth, BizOps, Product, Technical Account Management, Analytics, Solutions, Customer Success, or a similar role at a high-growth startup
  • Experience working directly with enterprise customers, translating business goals into clear execution plans and measurable outcomes
  • Hands-on experience using AI tools, LLMs, prompt engineering, or automation platforms to improve processes and scale repeatable work
  • Strong analytical skills, with the ability to interpret performance data, identify patterns, and turn insights into recommendations
  • Excellent project management and communication skills, with the ability to keep internal teams and customers aligned across multiple workstreams
  • High ownership, strong judgment, and comfort operating in a fast-moving environment where customer needs, product feedback, and delivery priorities intersect

Skills

Required:LLMs and AI techniquesWorkflow automationData analysisProject management tools

Benefits

  • Equity in a fast-growing startup
  • Competitive benefits package tailored to your location
  • Flexible time off policy
  • Parental Leave
  • A fun-loving and (just a bit) nerdy team that loves to move fast!
Last updated Aug 19, 2026. Interested? Apply on the company site.

About AirOps

Craft content that wins AI search

AirOps is the first end-to-end content engineering platform that helps brands create and scale quality content that wins AI search.

content engineeringAI searchcontent creationSEOcontent strategy
Company profileWebsite

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