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Retail Sales Associate I

Brooks Running· Sales – Trailhead Retail Store
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Hybrid (Seattle, WA)$20.8k - $28kPart-timePosted 11mo ago

About the role

Part-time, on-site retail position at Brooks HQ in Seattle, WA, delivering premium Run Happy customer service and expert product guidance in-store.

Responsibilities

  • Be awesome. Create energy. Inspire those around you. Be FUN. Elevate the Brooks brand!
  • Provide consumers with premium, Run-Happy service and in-depth product information.
  • Be a storyteller, and a fantastic listener who gets to the core of customers’ needs and makes them feel at home, regardless of their athletic ability.
  • Guide consumers in the selection and purchase of Brooks gear.
  • Develop a keen ability to understand and empathize with runners and those aspiring to be active.
  • Provide expert fitting and gait analysis service, matching consumers with the right product for them.
  • Participate in any and all store sales floor/stock area merchandising and clean-up as necessary.
  • Perform other duties as assigned by Store Operations Manager.
  • Demonstrate regular and dependable attendance and punctuality.

Qualifications

  • 1+ years of retail experience preferred. Strong sales and service experience is a big plus.
  • Availability to work up to 20 hours per week (two to three shifts), including Friday and Saturday.
  • Moderate computer proficiency and ability to quickly learn new computer/Point Of Sale (POS) programs.
  • Accurate cash-handling and inventory counting abilities. Basic retail math a plus.
  • Outstanding customer service and conversational skills.
  • Excellent interpersonal skills that inspire and build trust, resulting in effective working relationships with consumers, Brooks Employees, and other members of the Brooks community.
  • Excellent verbal communication skills and the ability to listen effectively.
  • Comfort in interacting with a wide range of people, from brand new runners, to elite athletes, to corporate executives.
  • Keen attention to detail in the execution of tasks.
  • Passion in Brooks’ sports activities is a plus, overridden by ability to develop loyal, engaging relationships with consumers and the Brooks community.
  • Dedication to the Brooks values!
  • Ability to lift up to 50 lbs. and stand for long periods of time.

Skills

Required:Retail salesCustomer service

Benefits

  • Robust benefits package including 401K savings plan with match, and transportation assistance.
  • Annual bonus may be offered based on company performance.
  • Paid Time Off: three paid holidays and paid sick leave; part-time employees working >20 hours/week accrue PTO and may receive parental leave.
  • Product discounts and giveaways, employee recognition, fitness discounts.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Brooks Running

Shop superior running shoes and apparel for men and women with free shipping and returns. Your search for great running gear starts and ends with Brooks Running.

Shop superior running shoes and apparel for men and women with free shipping and returns. Your search for great running gear starts and ends with Brooks Running.

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