← All roles

Coffee Specialist (Sur La Table)

CSC Generation
Apply on company site
Hybrid (North Bethesda, MD)$17.65 - $18.78Part-timePosted 11mo ago

About the role

In-store Coffee Specialist at Sur La Table,North Bethesda, MD, part-time, on-site. Acts as the in-store expert for coffee, delivering best-in-class service, product knowledge, and demonstrations to drive sales of espresso machines, grinders, coffee makers, and accessories.

Responsibilities

  • Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
  • Lead engaging and informative coffee brewing demonstrations that showcase our Sur La Table’s expertise and unique competitive edge offerings.
  • Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art.
  • Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin.
  • Recommend appropriate coffee equipment and maintenance practices based on customer needs.
  • Promote and sell coffee products, equipment, and accessories to customers.
  • Assist the store in achieving revenue goals by driving customer engagement and conversion through education.
  • Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales.
  • Partner with store leaders to ensure alignment between culinary programming and store priorities.
  • Collaborate on merchandising strategies that highlight key tools and products featured in classes.
  • Ensure compliance with food safety standards, local health codes, and sanitation regulations.
  • Always maintains a coffee-ready store environment, ensuring quality and consistency across all in-store brewing methods.
  • Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
  • Ensure store safety and cleanliness, addressing any maintenance needs promptly.
  • Adhere to applicable wage and hour laws and accurately records time worked according to SLT Policy.
  • Model and ensure consistent adherence to all Sur La Table policies and SOPs.
  • Ability to communicate verbally and work cooperatively with associates and customers.
  • Ability to remain standing for up to 4 hours at a time.
  • Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.
  • Identify flavors or scents using tongue or nose.
  • Ability to lift and/or move merchandise weighing up to 50 lbs.
  • Ability to ascend/descend ladders to retrieve and/or move merchandise.
  • Operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
  • Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.
  • Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 3-4 classes are taught per week.
  • Work in a coffee bar area with exposure to hot equipment, steam, varying temperatures, and potential airborne and physical coffee-related allergens.

Qualifications

  • Must be 18 years of age or older at time of employment.
  • Passion for coffee and in-depth knowledge of brewing methods, coffee origins and equipment.
  • Ability to create engaging, hands-on experiences for customers.
  • Strong enthusiasm for coffee and a genuine eagerness to share knowledge with others.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Passion for community engagement and delivering exceptional customer experiences.
  • Proficiency in Microsoft Office and retail management systems preferred.

Skills

Required:Coffee knowledge and brewing techniquesCustomer education & engagement
Last updated Oct 21, 2026. Interested? Apply on the company site.
CSC Generation logo

About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

retailautomationAIdataplatformsmergers and acquisitions
Company profileWebsite

More open roles at CSC Generation