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Technical Customer Support – Banking, Moldova, (Cedacri International)

ION· ION Core Banking – Client Support
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Hybrid (Chisinau, Republic of Moldova)Full-timePosted 11mo ago

About the role

Technical Customer Support role in Moldova focusing on banking software support, customer service, help desk activities, and customer satisfaction mapping within Cedacri International (ION Group). Hybrid, full-time, based in Chisinau.

Responsibilities

  • Customer Service: customer support activities according to the areas within the scope of the service, specific phone/writing skills and functional technical skills.
  • Help Desk: Customer service activities focused on customer management and troubleshooting/problem solving.
  • Customer Satisfaction: checking and mapping of customer satisfaction.
  • Other duties
  • We might ask you to perform other tasks and duties as your role expands.

Qualifications

  • Students in the last year of College, University, Faculty of Economics, Finance or bachelor’s degree in Economics and Finance.
  • Written & verbal Italian skills.
  • Knowledge of English language is an added advantage.
  • Excellent knowledge of the Microsoft Office
  • Excellent communication and negotiation skills, aptitude for teamwork and strong customer orientation

Skills

Required:Italian languageMicrosoft Office
Nice to have:English language

Benefits

  • A 3 month long paid training period.
  • Working in a young team.
  • Italian languages lessons, continuous learning, professional growth opportunities.
  • Permanent employment contract with full social package
Last updated Oct 21, 2026. Interested? Apply on the company site.

About ION

Reinventing the way business is done through automation technology

ION financial software improves decision making, simplifies complicated processes and empowers you by providing the right tools.

automationexecutionimagination
Company profileWebsite

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