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People Operations Manager

Profound· HR
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New York, New York, San Francisco, California$130k - $190kFull-timePosted 10mo ago

About the role

Hands-on People Operations Manager responsible for owning the employee experience and people processes at a fast-growing AI marketing startup, from onboarding and manager enablement to benefits, payroll, compliance, and AI-enabled process improvements.

Responsibilities

  • Maintain Rippling as the source of truth for people data, ensuring accuracy across the employee lifecycle - from open requisitions and hire records to role changes, compensation updates, and offboarding
  • Own global employee onboarding end to end, including the bespoke needs of cross-functional partners across time zones, with a commitment to timeliness, data accuracy, and a great first experience
  • Respond to inquiries from employees and cross-functional partners: payroll, finance, legal, IT, and recruiting with accuracy, care, and a bias toward resolution
  • Partner across Operations, Finance, Legal, and external vendors to build an interconnected people operations system that scales with the company
  • Manage payroll, benefits administration, open enrollment, and compliance across our global employee base, leveraging Rippling to optimize and automate wherever possible
  • Support employment verifications, employment documentation, and immigration and compliance matters in partnership with legal
  • Continuously measure and improve the employee experience - tracking operational metrics and using them to identify gaps and drive iteration
  • Act as a thought leader in leveraging AI and automation to eliminate repetitive administrative work, raise accuracy, and deliver a best-in-class employee experience
  • Bring people operations work currently handled by external partners in-house, building lightweight, scalable processes that work for a fast-growing global team

Qualifications

  • 5+ years in people operations or HR at a high-growth startup, with direct experience scaling through rapid headcount growth
  • Deep proficiency with Rippling - across HRIS, payroll, benefits, devices, and system access and comfort with advanced data analysis to surface operational insights
  • The ability to deconstruct people processes to their core components, identify root causes for gaps, and rebuild them with less overhead
  • Experience supporting a globally distributed workforce and navigating the compliance and operational complexity that comes with it
  • Fantastic communication and interpersonal skills
  • A genuine passion for building systems that scale and employee moments that feel effortless, especially through AI-powered solutions
  • Unwavering attention to detail and a high bar for accuracy - you treat data integrity as a craft

Skills

Required:Rippling proficiencyOnboardingPayroll administrationCompliance & immigration
Nice to have:AI/automation mindset

Benefits

  • Competitive base salary plus equity
  • Comprehensive benefits package
  • On-site work stipend and flexible work arrangements via location-based policy
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Profound

Optimize Your Brand's Visibility in AI Search

Profound helps brands gain visibility in AI-generated answers, optimize their presence in LLM-based answer engines, and stay competitive in the zero-click world.

AI VisibilityAnswer Engine OptimizationGenerative SEOAI Search OptimizationLLM optimization
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