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Manager, Forward Deployed Marketing Engineers

Profound· Customer Success
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New York, New York, San Francisco, California, London, England$0Full-timePosted 1w ago

About the role

Lead and develop the Forward Deployed Marketing Engineers team, setting delivery standards, coaching practitioners, and ensuring activation and sustained usage of Profound's Marketing Engineering solutions across customer accounts and partners.

Responsibilities

  • Hire and develop the team. Recruit strong marketing practitioners, lead onboarding and coach them to become effective customer-facing builders in Profound.
  • Stay hands-on with customers. Lead selected engagements alongside your team, working onsite with practitioners and building relationships with senior marketing leaders.
  • Manage performance. Set account-specific goals, review usage, and coach your team on the actions needed to improve results. Distinguish delivery gaps from customer or product constraints and help resolve them.
  • Set delivery standards. Establish how the team understands customer needs, recommends applications, builds in Profound, evaluates outputs and trains users. Refine the approach as you learn what works.
  • Coach marketing judgment and customer leadership. Help your team assess the quality of marketing outputs, develop clear recommendations and earn trust with practitioners and executives.
  • Build partner capability. Work with our partnerships team to help agencies and consultancies adopt Profound within their own teams and client services. Establish clear responsibilities on shared customer engagements.
  • Coordinate account delivery. Work with Engagement Managers on account priorities and delivery, and Account Managers on commercial opportunities. Allocate your team’s time where it can have the greatest impact.
  • Partner with technical teams and Product. Bring in Agent Engineering for complex builds and reliability issues. Help your team document product barriers and work with Product and Engineering to address them.
  • Make successful approaches repeatable. Turn proven applications into templates, training and playbooks that customers, partners and Profound teams can use independently.

Qualifications

  • Marketing experience. 6+ years in marketing or closely with marketing teams—in-house, at an agency or consultancy, or in a martech solutions or consulting role.
  • Leadership. Experience managing or formally leading practitioners, ideally in a customer-facing or consulting team.
  • Builder aptitude. Comfortable learning and applying technology to marketing problems; experience with AI, automation or marketing platforms is a strong plus; coding isn’t required.
  • Product depth. Quick and deep tool learning; Profound University certification is a plus.
  • Customer credibility. Ability to earn trust with practitioners and senior marketing leaders, lead executive conversations, and work onsite with partners.

Skills

Required:Marketing leadership

Benefits

  • Base salary and variable compensation, equity, and a full range of benefits and perks as part of Profound’s compensation package.
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Profound

Optimize Your Brand's Visibility in AI Search

Profound helps brands gain visibility in AI-generated answers, optimize their presence in LLM-based answer engines, and stay competitive in the zero-click world.

AI VisibilityAnswer Engine OptimizationGenerative SEOAI Search OptimizationLLM optimization
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