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AI Deployment Strategist

Nooks· Customer Success & Support
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Remote$150k - $170kFull-timePosted 10mo ago

About the role

Role focused on leading post-sale deployments and helping build Nooks AI product implementations for GTM teams, including discovery sessions, hands-on configuration, and collaboration with internal teams to improve product and processes.

Responsibilities

  • Lead customer deployments, from kickoff to launch: Manage multiple stakeholders from Rev Operations, Sales, and Marketing, providing a positive experience and ensuring their goals are met
  • Develop and manage a project plan that delivers quick time to value and on-time delivery
  • Conduct discovery sessions to understand customer goals, success metrics, GTM initiatives, workflow, and prospect lead requirements that drive setup decisions
  • Guide customers through configuration and testing based on their requirements and Nooks best practices
  • Collaborate with Engineering on migration and cutover when launching Nooks
  • Coordinate technical integrations with Salesforce and other sales tools
  • Set up and configure AI-powered signals, workflows, and email templates
  • Proactively identify implementation barriers and collaborate with the internal & external teams to address them
  • Guide customers through user adoption activities, including launch communications, and deliver end-user training
  • Collaborate with the Customer Success Manager in sharing results, insights, and recommendations during check-in and QBR meetings
  • Collaborate with the Customer Success Manager in post-implementation services, as required
  • Collaborate with internal teams to continuously improve the product, implementation process, and customer experience across all touchpoints
  • Help build our pre and post-sale implementation practice by developing processes, best practices guides, documentation, and internal enablement

Qualifications

  • 2+ years of enterprise SaaS implementation and onboarding experience with Fortune 500 customers
  • Domain expertise in Revenue or Sales Operations with a deep understanding of sales prospecting tools and workflows
  • Experience with the sales tech stack (workflow and integrations), including Salesforce, HubSpot, Outreach, and Salesloft
  • Outstanding customer management skills (discovery, advisory, project management, and stakeholder management)
  • Experience managing multiple customer engagements simultaneously and ensuring a successful and timely completion
  • Excellent written and verbal communication skills, with the ability to simplify complex technical concepts for non-technical audiences
  • Proven success at an early-stage company, demonstrating adaptability and the ability to thrive in a fast-paced, ambiguous environment
  • Highly collaborative and proactive problem-solver with excellent organizational skills

Skills

Required:Enterprise SaaS implementationStakeholder managementProject managementSales tech stack

Benefits

  • equity included as part of compensation
  • generous perks
  • comprehensive benefits
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Nooks

Superhuman Selling

Boost connects and double pipeline with Nooks, the AI parallel dialer and pipeline engine built for modern sales and SDR teams.

Outbound ProspectingParallel DialingCoachingSalesAI
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