Commercial Sales Manager
Hybrid (San Francisco)$140k - $160kFull-timePosted 10mo ago
About the role
A Commercial Manager role focused on hiring, coaching, and enabling a growing Commercial sales team, with proximity to executive leadership and cross-functional collaboration to scale incident.io’s Commercial business across North America.
Responsibilities
- Running deal reviews and coaching reps through negotiations
- Coaching reps through toughest negotiations and improving deal execution
- Maintaining a forecasting rhythm and ensuring reliable pipeline
- Raising outbound excellence and establishing scalable coaching and processes
- Working with Head of Commercial Sales and CRO to shape winning strategies
- Partnering with Marketing, RevOps, Product, CS, Legal, and Finance to build pipeline and navigate complex deals
- Spotting patterns in deals and rep behavior to improve coaching and systems
- Building and leading a high-velocity SMB/Commercial sales team based in San Francisco with reps covering North America
Qualifications
- Led a high-velocity SMB or Commercial sales team at a fast-growing B2B SaaS company with consistently meeting quota
- Expert in full-cycle SaaS selling with ability to assess discovery calls on the spot
- Passion for hiring and developing raw talent into high-performing sellers
- Pattern-spotter with ability to translate insights into coaching/process improvements
- Desire to be close to executive leadership and influence scaling
- Ability to build systems for consistency and scalable performance
- Comfort operating across Marketing, RevOps, Product, CS, Legal, Finance
Skills
Required:High-velocity SMB/commercial sales leadershipFull-cycle SaaS salesHiring and talent development
Benefits
- Market-leading private medical insurance
- Competitive PTO
- First Friday of every month off
- Enhanced 401k
- Meaningful equity
- Unlimited AI spend
- Generous parental leave
- Two budgets: $1000 to invest in setup, $500 per year to invest in yourself
Last updated Oct 14, 2026. Interested? Apply on the company site.
About incident.io
The all-in-one AI platform for on-call, incident response, and status pages—built for fast-moving teams.
incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.
incident managementincident responsestatus pageson-callAI
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