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Senior / Staff Forward Deployed Engineer

Giga· Engineering
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San Francisco, New York$180k - $400kFull-timePosted 10mo ago

About the role

Forward Deployed Engineer role focused on serving as the technical interface and project leader between Giga and customers, building and deploying AI-driven solutions at scale.

Responsibilities

  • Lead customer engagements from start to end: run discovery calls & demos, align stakeholders on milestones, oversee deployment/maintenance of agents, primary PoC who drives meetings and removes blockers.
  • Design & ship production-ready AI agents: work with large-scale data, write backend code, build integrations, deploy to cloud infrastructure.
  • Own the full agent development life cycle: prototype quickly, set up CI/CD, monitor live usage, iterate to targets, document best practices for future projects.
  • Mentorship: manage and mentor agent engineers to grow into project leaders, debug live issues in real-time, unlock business opportunities, help win, retain, and grow customers.
  • Close the feedback loop with product & platform: capture unmet needs, prototype new features, collaborate with core teams to strengthen the platform for all customers.

Qualifications

  • Know the Stack: Understanding of React, Python, tool calls, APIs, etc.
  • Interpersonally Acumen: able to solve problems in a people-centric manner, communicate effectively, low ego, customer-facing experience.
  • Strong Background: Computer science degree or industry-equivalent experience and customer facing experience (e.g. consulting); 4+ years of total managerial experience.
  • Entrepreneurial: experience at startups; former founders valued; ability to context switch rapidly; high quality standards.
  • Gritty: able to work long hours, high attention to detail, own a project end-to-end with minimal guidance.
  • Experienced: 4+ years customer facing experience; 4+ years hands-on engineering experience.

Skills

Required:ReactPythonAPIsCustomer-facing communicationProject leadership

Benefits

  • Competitive base + bonus + equity
  • Catered lunch daily
  • Dinner stipend
  • $500/month wellness & commuter benefit (gym, fitness classes, mental health)
  • 401(k) plan
  • Medical, dental, and vision coverage
Last updated Jul 15, 2026. Interested? Apply on the company site.

About Giga

AI that talks like a human.

Enterprises choose Giga for AI agents that manage complex workflows, deploy rapidly, and deliver human-like customer experiences at scale.

AIsupport automationenterprise supportworkflow managementhuman-like customer experiences
Company profileWebsite

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