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Technical Consultant, Mid-Market

Ramp· Sales
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Remote$168k - $231kFull-timePosted 10mo ago

About the role

Technical Consultants establish partnerships with Ramp customers, acting as a liaison between customers and internal technical teams to design financial solutions, integrations, and implementations for mid-market customers.

Responsibilities

  • Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
  • Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
  • Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
  • Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
  • Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
  • Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
  • Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
  • Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
  • Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams

Qualifications

  • Bachelor's degree in computer science, engineering, finance, business, or a related field
  • 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
  • Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows. SAP S/4HANA or Sage Intacct expertise highly preferred
  • Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
  • Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
  • Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
  • Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
  • Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion

Skills

Required:Technical consultingERP and HRIS integration

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
  • One Medical annual membership (US)
  • 401(k), including employer match (US)
  • Fertility HRA (US)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
  • Pet insurance (US)
  • In-office perks: lunch, snacks, drinks, and more (US)
  • Relocation expense coverage to NYC or SF (if needed) (US)
  • Group medical, dental, and vision coverage through Sun Life (Canada)
  • Life, AD&D, and disability coverage (Canada)
  • Fertility drug coverage (Canada)
  • Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (Canada)
  • Employee Assistance Program and virtual care through Lumino Health (Canada)
  • Private medical insurance through Freedom Elite (UK)
  • Virtual GP and at-home care via eMed x Livi (UK)
  • Workplace pension through Penfold with salary sacrifice option (UK)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (UK)
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Ramp

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