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Platform Engineer

incident.io· Product Development
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Hybrid (London)£110k - £200kFull-timePosted 9mo ago

About the role

Platform Engineer at incident.io owning infrastructure, CI/CD pipelines, databases, and supporting systems to enable product engineers to ship fast. Focus on scaling, observability, and building tooling with high autonomy in a small platform team.

Responsibilities

  • Own infrastructure, CI/CD pipelines, databases, and supporting systems.
  • Trace and resolve issues from load balancers to Terraform, and improve systems to prevent recurrence.
  • Scale the platform to support more product engineers and higher customer load.
  • Collaborate closely with product engineers in a small three-person platform team.
  • Utilize tooling (e.g., Claude Code, Cursor) to move faster and improve developer experience.
  • Pair with product engineers to unblock delays and improve reliability and speed.

Qualifications

  • Ownership mindset with proactive problem solving.
  • Ability to build tooling with a product-oriented mindset.
  • Strong observability skills and a drive to understand system behavior.
  • Experience troubleshooting cross-stack issues (app, database, networking, Terraform).
  • Interest in security, cloud, and developer experience; self-driven learning.
  • Comfort with high autonomy and working without detailed specs.

Skills

Required:Ownership & initiativeTooling mind-set (product-like approach)ObservabilityTroubleshooting cross-stack issues

Benefits

  • Private medical insurance
  • Competitive annual leave
  • First Friday of every month off
  • Enhanced pension
  • Meaningful equity
  • Unlimited AI spend for all employees
  • Generous parental leave
  • Two budgets: £1000 to invest in setup, £500/year to invest in yourself
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About incident.io

The all-in-one AI platform for on-call, incident response, and status pages—built for fast-moving teams.

incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.

incident managementincident responsestatus pageson-callAI
Company profileWebsite

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