Member of Technical Staff
About the role
AI-native commercial insurance brokerage Harper is hiring a Member of Technical Staff to build AI systems that run the business end-to-end, including AI agents, workflow orchestration, and voice AI, operating at scale and directly with founders.
Responsibilities
- Build AI agents that run the business — Lead qualification, customer service, underwriter follow-up—all without human intervention
- Create workflow orchestration — Document retrieval, carrier API calls, compliance checks, human review—coordinated across thousands of concurrent transactions
- Ship voice AI that actually works — Handle skeptical business owners asking “wait, what does that actually cover?”
- Build systems that compound — Every decision gets traced; every outcome feeds back; the AI gets smarter with each interaction
Qualifications
- 1-4 years software engineering experience
- Experience with LLM applications, agent pipelines, or AI systems in production
- Proficiency in Python, TypeScript, or similar
- Ability to work across the stack
- Based in San Francisco or willing to relocate
Skills
Benefits
- Health, dental, and vision insurance
- Commuter benefits
- Team meals and snacks

About Harper
AI-native commercial insurance brokerage
At Harper, we are building a fully autonomous commercial insurance brokerage powered by AI. Our initial focus is on mid-sized businesses with complex insurance needs, but our vision is to eventually serve every business in the country. By leveraging AI to automate key workflows in the insurance process, we efficiently secure optimal coverage for each client's unique requirements at competitive prices and with rapid turnaround. Our AI system learns from the expertise of our brokers, accumulating not just knowledge but also the specific workflows, data, and capabilities that pave the way to full autonomy.
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