Implementation Project Manager
Remote$115k - $175kFull-timePosted 9mo ago
About the role
The Implementation Project Manager leads end-to-end onboarding and deployment projects for health systems adopting Latent’s platform, coordinating cross-functional teams and ensuring customers go live efficiently and achieve measurable value.
Responsibilities
- Lead full-cycle implementation projects – from kickoff through go-live and stabilization – across a portfolio of health system customers.
- Build and manage detailed project plans, timelines, milestones, and risk logs.
- Facilitate cross-functional meetings with customer IT, clinical operations, and technical teams (e.g., data integration, SSO, EHR workflows).
- Serve as the primary project point of contact, ensuring exceptional communication and alignment across all parties.
- Coordinate collection and validation of required technical inputs (integration specifications, data feeds, configuration requirements).
- Partner with Latent engineering, product, and clinical teams to ensure smooth handoffs and timely execution.
- Understand and translate technical requirements to non-technical stakeholders (and vice versa).
- Monitor progress of integrations (e.g., Epic, Cerner, Meditech) and escalate blockers proactively.
- Own project documentation, including requirements tracking, decisions, status updates, risk mitigation plans, and post-go-live handoff materials.
- Build repeatable processes and contribute to the evolution of Latent’s implementation playbooks and best practices.
- Track and report project KPIs (e.g., activation timelines, milestone adherence, customer readiness).
- Ensure clean transition to Support teams post-implementation.
- Build trusted relationships with clinical and operational leaders at customer sites.
- Guide customers through workflow adoption, training readiness, and change-management planning.
- Ensure customer stakeholders understand project expectations, responsibilities, and timelines.
- Drive customer accountability to keep projects on track and on time.
Qualifications
- 3-7 years of project management experience in healthcare, SaaS implementations, or health IT.
- Strong understanding of healthcare environments – clinical operations, IT workflows, data integrations.
- Proven ability to manage multiple complex projects simultaneously.
- Excellent communication, meeting facilitation, and stakeholder management skills.
- Demonstrated ability to drive accountability and navigate competing priorities.
- Experience with project management tools (e.g., Asana, Jira, Smartsheet, Monday.com).
- Comfort operating in a fast-paced, ambiguous startup environment.
Skills
Required:Project managementCommunication and stakeholder managementTechnical coordination
Benefits
- Competitive compensation, including meaningful equity
- Medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy
- Paid parental leave
- Fertility and family-building stipend through Carrot
Last updated Oct 14, 2026. Interested? Apply on the company site.
About Latent
Faster Prior Authorizations, Better Outcomes
Streamline prior authorizations and accelerate patient access to advanced therapies with Latent Health’s platform for health systems and pharmacies.
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