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Account Manager | Growth

Ramp· Sales
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Hybrid (New York, NY (HQ)), Hybrid (San Francisco, CA)$108.8k - $149.6kFull-timePosted 9mo ago

About the role

Account Manager in Growth focusing on expansion and retention of Ramp’s customer portfolio, identifying opportunities, and helping build Ramp’s scaled account management motion.

Responsibilities

  • Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close
  • Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
  • Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp
  • Leverage sales methodologies to uncover customer needs and pain points
  • Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy
  • Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers

Qualifications

  • Minimum 2 years of customer-facing or direct sales experience
  • Proven track record of achievement in a high velocity business environment
  • Prior CRM experience (preferably Salesforce)
  • Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes
  • Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges
  • Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
  • Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
  • Dedication to tracking and improving performance and efficiency on a daily basis
  • Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations
  • Organizational, project management, and time management skills
  • Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes

Skills

Required:SalesCRM (Salesforce)Outreach & product demonstrationsConsultative selling

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States)
  • One Medical annual membership
  • 401(k), including employer match
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
  • Group medical, dental, and vision coverage through Sun Life (Canada)
  • Life, AD&D, and disability coverage (Canada)
  • Fertility drug coverage (Canada, up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Employee Assistance Program and virtual care through Lumino Health (Canada)
  • Private medical insurance through Freedom Elite (United Kingdom)
  • Virtual GP and at-home care via eMed x Livi (UK)
  • Workplace pension through Penfold, with salary sacrifice option (UK)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (UK)
Last updated Oct 22, 2026. Interested? Apply on the company site.
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