Account Manager | Growth
Hybrid (New York, NY (HQ)), Hybrid (San Francisco, CA)$108.8k - $149.6kFull-timePosted 9mo ago
About the role
Account Manager in Growth focusing on expansion and retention of Ramp’s customer portfolio, identifying opportunities, and helping build Ramp’s scaled account management motion.
Responsibilities
- Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close
- Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
- Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp
- Leverage sales methodologies to uncover customer needs and pain points
- Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy
- Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers
Qualifications
- Minimum 2 years of customer-facing or direct sales experience
- Proven track record of achievement in a high velocity business environment
- Prior CRM experience (preferably Salesforce)
- Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes
- Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges
- Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
- Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
- Dedication to tracking and improving performance and efficiency on a daily basis
- Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations
- Organizational, project management, and time management skills
- Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
Skills
Required:SalesCRM (Salesforce)Outreach & product demonstrationsConsultative selling
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States)
- One Medical annual membership
- 401(k), including employer match
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
- Group medical, dental, and vision coverage through Sun Life (Canada)
- Life, AD&D, and disability coverage (Canada)
- Fertility drug coverage (Canada, up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Employee Assistance Program and virtual care through Lumino Health (Canada)
- Private medical insurance through Freedom Elite (United Kingdom)
- Virtual GP and at-home care via eMed x Livi (UK)
- Workplace pension through Penfold, with salary sacrifice option (UK)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (UK)
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Ramp
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