← All roles

Nurse Care Manager, Adult

Included Health· Clinical Strategy and Services – Clinical Team
Apply on company site
Remote$74.8k - $104.7k + equityFull-timePosted 8mo ago

About the role

Nurse Care Manager role focusing on telephonic, remote care coordination for adults, guiding members through complex medical and behavioral health situations, and delivering longitudinal, patient-centered care with a focus on outcomes and advocacy.

Responsibilities

  • Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
  • Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
  • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
  • Partner with the members' local providers to ensure coordinated care.
  • Provide compassionate, longitudinal follow-up care, building supportive relationships.
  • Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
  • Coordinate necessary resources that holistically address members' problems, whether clinical or social

Qualifications

  • Bachelor of Science in Nursing (BSN).
  • 5+ years of experience in nursing
  • 2+ years experience working in care management
  • Must reside in a compact NLC state.
  • Active Compact RN license in good standing with the nursing board of their state.
  • Willingness to become (and maintain) licensure in multiple states.
  • Work until 9-6PM (local hours)
  • Be comfortable discussing several medical conditions and experience with populations across the age ranges
  • Spanish speaking desirable
  • Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
  • Be empathetic. We work with patients and their families who are going through challenging times.
  • We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.
  • Strictly follow security and HIPAA regulations to protect our patients' medical information.
  • Be pleasant, responsive, and willing to work with and learn from our team.
  • A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
  • Efficient at writing medical information in easy-to-understand, patient-centric language.

Skills

Required:Nursing (RN)Care managementRemote/telehealth
Nice to have:Bilingual Spanish

Benefits

  • Remote-first culture
  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  • Paid Time Off (PTO) and Discretionary Time Off (DTO)
  • 12 weeks of 100% Paid Parental leave
  • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
  • Work-From-Home reimbursement to support team collaboration home office work
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Included Health

Designed to treat you better.™

Included Health delivers personalized virtual care, navigation, and cost-saving healthcare solutions for employers, health plans, and members.

virtual carehealthcare solutionsnavigationmental healthprimary carespecialists
Company profileWebsite

More open roles at Included Health