← All roles

Customer Success Engineer [Ft. Leavenworth] - Relocation Provided

Onebrief· Customer Relations
Apply on company site
Fort Leavenworth, KS$135k - $170kFull-timePosted 8mo ago

About the role

Customer Success Engineer at Onebrief, deployed AtomEngine in live military training environments, including classified and air-gapped systems, to configure, troubleshoot, and improve the platform while working directly with customers. Onsite at Fort Leavenworth with relocation support; travel ~20% for customer engagements and exercises.

Responsibilities

  • Deploy, configure, and support AtomEngine in live military training environments, including classified and air-gapped systems, by extending entities, features, behaviors, sensors, and operational scenarios through AtomEngine tooling and scripting to reflect real-world requirements.
  • Embed onsite with customers at Fort Leavenworth, Kansas to understand operational needs, iterate alongside users, ensure successful deployments, and translate real-world friction into actionable Product and Engineering feedback by providing military context and operational priorities that enable engineering teams to prioritize effectively.
  • Integrate AtomEngine with partner systems by configuring and troubleshooting APIs, networking, infrastructure dependencies, and system connectivity, while resolving technical issues in real time during high-visibility exercises—including in front of large audiences—and implementing technical fixes to ensure the software functions optimally for upcoming customer exercises.
  • When not supporting active exercises, proactively identify and implement improvements from the enhancement backlog, contributing directly to the engineering backlog alongside the Software Engineering team using technologies such as Godot, C++, C#, and Python.
  • Communicate technical concepts clearly to military stakeholders, partners, and internal teams by explaining complex capabilities, engaging constructively with key stakeholders, and responding to challenging questions with clarity and professionalism.
  • Improve documentation, deployment processes, and operational repeatability to enable scalable deployments and long-term customer success.
  • Travel occasionally to support customer engagements and operational exercises.

Qualifications

  • 3+ years of experience in software engineering, solutions engineering, technical consulting, or another customer-facing engineering role involving hands-on development.
  • Demonstrated experience writing and maintaining production-quality software, with proficiency in one or more programming languages such as C++, C#, Python, GDScript, or similar.
  • Experience troubleshooting software systems, integrations, networking, or distributed applications, with strong communication skills and the ability to explain technical concepts to both technical and non-technical audiences.
  • Comfortable working independently in fast-paced, ambiguous environments while collaborating closely with customers and engineering teams.
  • Prior military experience and Active Secret or Top Secret security clearance.
  • Willingness and ability to work onsite at Fort Leavenworth daily and travel to other sites approximately 20% of the time. Onebrief is willing and able to provide relocation

Skills

Required:Programming (C++)Programming (C#)Programming (Python)
Nice to have:GDScript

Benefits

  • Equity: Share in the company's success.
  • Flexible Work Environment: Remote-first organization with flexible work hours and unlimited PTO.
  • Comprehensive Health Coverage: Health, dental, vision, and life insurance.
  • Retirement Plan: 401(k) plan with company match.
  • Parental Leave: 8 weeks at 100% regardless of state.
  • Company Retreats: Annual company summit trips.
  • Home Office Budget: $1,000 per year for home office improvements.
Last updated Oct 7, 2026. Interested? Apply on the company site.
Onebrief logo

About Onebrief

Onebrief makes military headquarters run seamlessly

Virtually everything in the military requires a plan—from everyday operations to war-time missions. With a rigorous process, many stakeholders, and rudimentary software (PowerPoint!!), planning is very slow. Onebrief is a collaborative software designed to make military planning fast. It turns every input into reusable building blocks and automatically keeps all planning artifacts in sync.

saasgovtech
Company profileWebsite

More open roles at Onebrief