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Strategy & Operations Engineer

HappyRobot· Strategy & Operations
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San Francisco, CA, Remote$130k - $170kfull-timePosted 8mo ago

About the role

Responsible for eliminating manual work by designing, building, and owning internal automation systems to improve company's operational efficiency across multiple departments.

Responsibilities

  • Identify manual, repetitive, and error-prone operational workflows across the company
  • Design and build internal tools, automations, and lightweight services to replace manual processes
  • Integrate systems across finance, sales, procurement, legal, and customer support
  • Write production-quality scripts, services, or automations (APIs, cron jobs, data pipelines, internal dashboards)
  • Own operational systems from design through deployment, monitoring, and iteration
  • Analyze operational data to prioritize high-leverage improvements and measure impact
  • Reduce dependency on administrative headcount through automation and system design
  • Improve go-to-market operations by building better tooling between sales, finance, and legal
  • Support contract management and procurement through automated workflows
  • Ensure data accuracy, reliability, and observability across operational systems
  • Execute ambiguous, high-impact operational projects with minimal guidance

Qualifications

  • Strong software engineering fundamentals and comfort shipping real systems
  • Experience building automations or internal tools using Python, SQL, APIs, and/or scripting languages
  • Ability to reason about systems, edge cases, failure modes, and long-term maintainability
  • Strong business intuition—understanding how operational systems affect cost, speed, and scale
  • Extreme ownership: you find problems, design solutions, and ship without being asked
  • High agency, urgency, and comfort operating in ambiguity
  • Clear written and verbal communication

Skills

Required:Software Engineering FundamentalsPythonSQLAPIs and ScriptingBusiness Acumen

Benefits

  • Opportunity to work at a high-growth AI startup backed by top investors
  • Ownership & Autonomy in projects
  • Work with a world-class team of engineers and builders
Last updated Mar 18, 2026. Interested? Apply on the company site.
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About HappyRobot

AI Communication. Built for Logistics.

Happyrobot's voice AI agents automate inbound and outbound phone calls in the logistics industry. Freight brokers, 3PLs, carriers and other enterprises connect their information systems to our AI agents to handle check calls, load updates, payment status, appointment scheduling or even sales negotiations.

ai-assistantlogisticsorchestrationvoice-ai-stack
Company profileWebsite

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