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Legal Operations Manager

Superhuman· Legal
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Hybrid (San Francisco Bay Area, New York Metropolitan Area)$152k - $209kfull-timePosted 8mo ago

About the role

Legal Operations Manager focused on optimizing and scaling legal infrastructure, data, systems, and capacity planning to support legal agility and strategic partnership.

Responsibilities

  • Architect legal operations processes supporting a high-growth legal function.
  • Manage and optimize core legal platforms including Ironclad (CLM) and Brightflag (legal spend and matter management).
  • Develop and maintain dashboards and reports on contract cycle time, legal demand, workload, and SLA performance.
  • Analyze legal demand and performance trends to inform staffing, budgeting, and process improvements.
  • Drive continuous improvement initiatives across intake, triage, workflows, and matter management.
  • Collaborate with Revenue Operations, Finance, and Procurement to align legal processes with business needs.
  • Support annual planning, vendor management, and outside counsel optimization.
  • Assist Legal leadership in team engagement and planning team on-sites.

Qualifications

  • 3–5 years of experience in legal operations, business operations, or similar roles.
  • Hands-on experience with Ironclad and Brightflag in a production environment.
  • Experience with capacity planning, workload analysis, or resource forecasting for legal teams.
  • Strong analytical skills with a focus on data, metrics, and operational dashboards.
  • Experience improving and scaling legal processes within an established legal infrastructure.
  • Excellent communication skills with legal and non-legal stakeholders.
  • Ability to operate independently and own projects end-to-end.
  • System-thinking mindset with operational rigor and continuous improvement.
  • Proven ability to manage tasks and priorities proactively, collaborate with cross-functional teams, and thrive in fast-paced environments.

Skills

Required:Legal platforms managementData analysis
Nice to have:Process improvement

Benefits

  • Competitive pay
  • Comprehensive health care (medical, dental, vision, mental health, fertility)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days paid time off, 12 holidays, 2 floating holidays, flexible sick time
  • Stipends for caregiving, pet care, wellness, home office
  • Annual professional development budget
Last updated Mar 23, 2026. Interested? Apply on the company site.

About Superhuman

Superpowers, everywhere you work

Superhuman is the AI productivity suite that gives you superpowers everywhere you work. So you can be more creative, strategic, and impactful.

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