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Senior Manager, Lifecycle Marketing Operations

Superhuman· Marketing Operations
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Remote$152k - $209kFull-timePosted 7mo ago

About the role

Drive operational excellence for lifecycle marketing at Superhuman, focusing on scalability, measurement, and cross-brand integration, with deep involvement in email automation, in-product messaging, and data analytics.

Responsibilities

  • Act as a senior IC and operational leader responsible for executing and evolving Superhuman’s lifecycle marketing capabilities across Lifecycle Marketing and Managed Business
  • Support teammates through expertise, guidance, and collaboration while owning critical initiatives directly
  • Establish and maintain strong cross-functional partnerships, particularly with Lifecycle, Growth, Product, and Data teams
  • Oversee the design, implementation, and optimization of marketing operations processes
  • Lead change management efforts to improve operational efficiency and system reliability
  • Support execution of lifecycle campaigns across channels, with deep ownership of email marketing automation
  • Own and evolve In-Product Messaging (IPM) and Push Notification capabilities in collaboration with Product and Growth
  • Optimize technical strategies, database hygiene, and audience segmentation
  • Monitor and report performance using tools like Databricks and Tableau, translating insights into actions
  • Ensure measurement frameworks are in place for data-driven decisions
  • Own email deliverability and health of email ecosystem in Iterable
  • Drive continuous improvement through experimentation and automation testing
  • Partner on platform consolidation efforts across brands and business units
  • Identify opportunities for innovation and process improvement

Qualifications

  • 6–8 years of experience in marketing operations, lifecycle marketing, or growth operations, preferably in a scaled SaaS environment
  • Strong desire to lead as a senior individual contributor, influencing outcomes through expertise rather than management
  • Deep experience with email marketing platforms and automation, especially Iterable
  • Hands-on experience with marketing data pipelines and reverse ETL tools like Hightouch
  • Strong analytical skills with experience using Databricks, Tableau, or similar tools
  • Proven ability to design and maintain scalable lifecycle systems
  • Comfort working closely with Product, Growth, and Data teams in fast-paced environments
  • Experience with in-product messaging, push notifications, or multi-channel orchestration (a plus)
  • Working knowledge of SQL and data modeling (a plus)
  • Interest in AI-powered products and future of work

Skills

Required:Email Marketing PlatformsData Pipelines and Reverse ETLData Analytics ToolsCross-functional Collaboration
Nice to have:SQL and Data Modeling

Benefits

  • Excellent health care including medical, dental, vision, mental health, and fertility benefits
  • Disability and life insurance options
  • 401(k) and RRSP matching (US & Canada)
  • Paid parental leave
  • 20 days paid time off, holidays, floating holidays, and sick time
  • Generous stipends for caregiving, pet care, wellness, home office, etc.
  • Annual professional development budget and growth opportunities
Last updated Mar 28, 2026. Interested? Apply on the company site.

About Superhuman

Superpowers, everywhere you work

Superhuman is the AI productivity suite that gives you superpowers everywhere you work. So you can be more creative, strategic, and impactful.

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