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Engagement Lead, Future Platforms | Housing

EliseAI· Deployments
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New York City, San Francisco, Chicago, Toronto$190k - $250kFull-timePosted 8mo ago

About the role

Engagement Lead on EliseAI’s Future Platforms team, responsible for founding and scaling a new function to take future platform products from early customer promise to live, adopted deployments. Cross-functional, high-autonomy role at the intersection of product, strategy, and execution.

Responsibilities

  • Own engagement success end-to-end: primary driver of customer deployments from late-stage sales handoff through launch and post-launch stabilization; ensure outcomes, timelines, and stakeholder alignment
  • Support sales and expansion: participate in later-stage sales and pre-sales discovery to set up successful engagements; help scope realistic engagements and identify follow-on opportunities
  • Lead discovery, scoping, and decisioning: translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through tradeoffs, product constraints, and adoption choices
  • Run the execution motion: maintain multi-threaded project plans under ambiguity; coordinate across internal teams and external stakeholders; create clear operating cadences, risk tracking, and launch readiness
  • Configuration and launch: collaborate with product operations, engineering, and training teams to drive product configuration, data migration, launch, and successful adoption
  • Inform and support product development: partner with Product/Engineering to define net-new product workflows and requirements and help shape the product roadmap—based on scoping learnings, customer input, and real-world usage
  • Build the scalable playbook: turn lessons from engagements into repeatable processes, templates, and systems—improving speed and quality as we scale
  • Attract top-tier talent to join our driven team

Qualifications

  • 5–8 years of experience in management consulting, corporate strategy, product management, and/or founder/operator roles at high-growth startups
  • Strong technical intuition, demonstrated by STEM degree or equivalent technical background
  • Proven ability to take ownership and operate autonomously with strong judgement in fast-paced, ambiguous environments
  • Proven ability to independently manage complex projects end-to-end in a client facing setting
  • Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders
  • Ability to operate creatively and flexibly while maintaining sharp attention to detail
  • Willingness to travel ~1x per month for ~3 days
  • Willingness to work in person at our office 4-5 days a week

Skills

Required:Engagement managementStakeholder managementProduct/Engineering collaborationProject management

Benefits

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend to cover part of your expenses
  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
  • Unlimited vacation and paid holidays
  • Relocation packages and support to make the move easy
Last updated Oct 14, 2026. Interested? Apply on the company site.

About EliseAI

Industry Leading AI for Housing and Healthcare

EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency.

AIHealthcareHousingAutomation
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