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Office Manager

Serval· G&A
Apply on company site
New York$75k - $120kFull-timePosted 8mo ago

About the role

Office Manager at Serval responsible for the operational backbone of the headquarters, including facilities, vendors, internal events, and employee experience to enable high performance.

Responsibilities

  • Own end-to-end office operations, including facilities, supplies, equipment, and vendor management.
  • Negotiate and manage vendor contracts, ensuring strong service standards and cost discipline.
  • Ensure workplace health, safety, and security compliance.
  • Help plan and execute internal events (all-hands, offsites, team gatherings).
  • Maintain operational readiness of the office at all times.
  • Serve as the primary point of contact for workplace-related needs.
  • Be the first point of contact for all guests, ensuring a professional and welcoming office experience.
  • Continuously improve systems and processes to reduce friction and elevate the employee.

Qualifications

  • Exceptional organizational skills with high attention to detail.
  • Clear, professional communication skills and a service-oriented mindset.
  • Ability to operate independently, prioritize effectively, and manage multiple initiatives simultaneously.
  • Comfort working cross-functionally with leadership, finance, and HR stakeholders.
  • A genuine hospitality mindset and creating thoughtful experiences — you anticipate needs, sweat the details, and take pride in seamless execution.
  • Comfort owning logistics end-to-end in a highly accountable role.
  • Finds satisfaction in making things run seamlessly behind the scenes.

Skills

Required:Office managementVendor managementCommunication
Nice to have:Event planning

Benefits

  • Meaningful early-stage equity
  • Comprehensive health coverage
  • Flexible PTO
  • Daily lunches and snacks
  • Onsite gym access
  • Regular team events and offsites
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Serval

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Serval is the AI-native ITSM for modern teams. Use natural language to automate routine tasks and resolve help desk requests.

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