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Deployment Strategist

Luminai· Operations
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Hybrid (San Francisco, CA or New York, NY)$150k - $220kFull-timePosted 8mo ago

About the role

Deployment Strategist responsible for owning deployment, adoption, and scaling of Luminai inside customer environments, translating healthcare workflows into reliable, production-ready deployments with measurable operational impact.

Responsibilities

  • Own end-to-end deployments for Luminai customers, from post-sale handoff through launch and stabilization
  • Deeply understand customer workflows, constraints, and operating models to design effective deployment strategies
  • Translate customer requirements into clear execution plans, timelines, and success criteria
  • Coordinate closely with Product and Engineering to scope work, sequence dependencies, and unblock launches
  • Partner with customer stakeholders across Ops, IT, and leadership to drive alignment and accountability
  • Identify patterns across deployments and feed insights back into product improvements and platform abstractions
  • Manage risks proactively, surfacing issues early and driving resolution before they impact customers
  • Run clear communication cadences with customers, including status updates, milestones, and escalation paths
  • Help build and refine deployment playbooks, templates, and processes to scale delivery as Luminai grows

Qualifications

  • 3–6+ years of experience in deployment, implementation, solutions, technical program management, or a similar customer-facing role
  • Experience owning complex, multi-stakeholder rollouts in production environments
  • Strong systems thinking and comfort working with technical concepts (APIs, integrations, workflows)
  • Ability to translate ambiguous requirements into concrete plans and outcomes
  • Excellent communication skills across technical and non-technical audiences
  • Strong organizational skills with the ability to manage multiple parallel initiatives
  • Bonus: Experience deploying healthcare software, AI-driven products, or enterprise platforms

Skills

Required:Deployment strategyProject planningStakeholder managementCommunicationRisk management
Nice to have:Healthcare software familiarity
Last updated Sep 9, 2026. Interested? Apply on the company site.
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About Luminai

Luminai helps automate repetitive manual work away from your mission…

Luminai helps automate repetitive manual work away from your mission critical business processes. We're serving customers across insurance, healthcare, financial services, and more. Visit our website and see our customer case studies below: https://luminai.com Grateful to be backed by General Catalyst, Craft Ventures, Y Combinator, Moxxie Ventures, Caffeinated Capital, Unshackled Ventures, Scribble Ventures, Shrug Capital, Underscore VC, Weekend Fund, Liquid 2 Ventures, Nikhil Basu Trivedi, Yuri Sagalov, Chris Golda, Basement Fund, the founders and CEOs of Dropbox, Flexport, Notion, Deel, Front, Ramp, Coda, Rappi, Twitch, Lever, Algolia, Thredup, Pagerduty, Sendbird, the COO's of Stitchfix/Rippling, and the former heads of product of Twitter, Instagram, and Uber. We’ve raised $20 million till date. We’re hiring across all roles!

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