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GTM Enablement Intern

Aircall· Sales & Partnerships
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Hybrid (Paris)InternPosted 8mo ago

About the role

Internship role in Aircall’s GTM Enablement team focused on content creation, knowledge management, learning development, and an AI operating model pilot to improve enablement outcomes in a fast-moving, AI-native environment.

Responsibilities

  • Content Design & Creation: Produce enablement assets across formats (playbooks, one-pagers, quick-reference guides, training decks, demo scripts, certification materials); write for diverse GTM audiences; develop visual assets; create micro-learning content.
  • Highspot & Confluence Content Management: Audit Highspot content; restructure content as it moves to Confluence; build and maintain GTM spaces; track content performance; establish tagging/taxonomy conventions.
  • Aircall Learning Lab — Expansion & Adoption: Design and build new learning paths, develop certification programmes, create session outlines and facilitator guides, track engagement and completion, collaborate with CS and Partner teams, support scaled engagement campaigns.
  • Driving Customer Adoption Through Scaled Engagement: Produce customer-facing enablement content tied to product releases; translate launch communications into learning moments; design customer-facing resources for CS; support road shows and events content.
  • GTM Product Knowledge Management: Maintain GTM Knowledge Base structure; translate releases into field-ready content; manage content lifecycle; contribute to information architecture and design system; ensure alignment between Product launches and field readiness.

Qualifications

  • Strong writing and content design instincts.
  • Currently pursuing a degree in Computer Science, Data Science, Information Systems, Web Development, Digital Communications, or a related field blending technical and communication skills.
  • Comfortable in a terminal.
  • Basic familiarity with git and version control.
  • Strong written English; French is a plus for Paris office life.
  • Genuine curiosity about AI as a productivity tool.
  • Structured thinking.

Skills

Required:Content design and technical writingBrand-conscious visual/content layoutHighspot and Confluence knowledge managementLearning & development/content strategyAI mindset and operating modelTechnical basics (terminal, Git)
Last updated Jul 1, 2026. Interested? Apply on the company site.
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