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Senior Customer Activation Manager | Partnerships

Ramp· Sales
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Hybrid (New York, NY (HQ)), Hybrid (San Francisco, CA), Hybrid (Toronto, ON)$153k - $210kFull-timePosted 8mo ago

About the role

Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion.

Responsibilities

  • Partner Relationship Management - Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
  • Partner Relationship Management - Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
  • Drive Partner Enablement and Customer Activation - Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
  • Drive Partner Enablement and Customer Activation - Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale

Qualifications

  • Minimum 6 years of experience in post-sales / onboarding
  • Fluency with partner ecosystem operations
  • Exceptional project management and time management
  • Excellent verbal and written communication
  • Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
  • Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
  • Proven track record of exceeding quota and/or outperforming key target metrics
  • Ability to anticipate customer needs and position product solutions accordingly
  • High adaptability and ability to thrive in a fast-paced environment

Skills

Required:Post-sales / onboarding experiencePartner ecosystem operationsProject managementCommunicationTechnical collaboration

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States)
  • One Medical annual membership (United States)
  • 401(k), including employer match (United States)
  • Fertility HRA (United States)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (United States)
  • Pet insurance (United States)
  • Relocation expense coverage to NYC or SF (if needed) (United States)
  • Group medical, dental, and vision coverage through Sun Life (Canada)
  • Life, AD&D, and disability coverage (Canada)
  • Fertility drug coverage (Canada)
  • Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay (Canada)
  • Employee Assistance Program and virtual care through Lumino Health (Canada)
  • Private medical insurance through Freedom Elite (United Kingdom)
  • Virtual GP and at-home care via eMed x Livi (United Kingdom)
  • Workplace pension through Penfold, with salary sacrifice option (United Kingdom)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay (United Kingdom)
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Ramp

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